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What is Error Code 2000-0142

Anonymous
2013-08-12T00:33:13+00:00

I boot my computer up. Windows acts like it going to open and it stops. It takes a while for anything to come up. Then I have to hit any key then it finally gives me the option to enter my password. I tried extending the time the computer will shut down mode to saver but it won't let me. A lot of time I have to manually have to force shut down just so I get something again.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-08-12T10:29:19+00:00

    Hi Joe,

    I suppose you are using a Dell PC.

    Error Code: 2000-0142 means that the hard drive has gone bad and requires a replacement. As you are able to boot into windows, I recommend you to backup the data on an external hard drive. If you are still under warranty then you can try contacting Dell support and they will dispatch out another hard drive.

    To test the hard disk, please follow these methods.

    Method 1: You may run the hard drive self-test from BIOS and check:

    http://windows.microsoft.com/en-US/windows7/BIOS-frequently-asked-questions

    Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Dell PC diagnostic

    http://www.dell.com/support/Diagnostics/in/en/indhs1/

    Method 2: You can also run a check disk.

    Check a drive for errorshttp://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

    Note: While performing disk check on the hard drive if any bad sectors are found on the hard drive, the check tries to repair that sector. Any data available on that might be lost.


    I would also suggest you to post your query in the Dell Support forum.

    http://en.community.dell.com/support-forums/

    http://www.dell.com/support/home/us/en/indhs1?c=in&s=dhs&cs=indhs1&l=en

    Follow these steps and let us know if it helps.  Also, please provide us more information on the issue you are facing.

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