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Canon Pixma MP140 Won't scan under windows 8 (64)

Anonymous
2013-06-26T16:58:54+00:00

I have the latest drivers from Canon and can print just fin.

The scanner, used from MP Navigator 3.1 returns a 'scan failed' error when attempting to scan.

The scanner set-up wizard will only try to access the scanner using omni-page and gives no opportunity to select MP Navigator.

When forced to test the scanner (fully installed with latest drivers and powered up) the wizard reports that it cannot find the scanner.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-06-28T10:12:51+00:00

Thanks Santhosh,

I had already tried this, but I've found an answer now.

For some reason the set-up defaults to the Omnipage SE  application to scanner handle events.

Try this:

Power on the connected printer and place a document to scan on the platen.

Press the SCAN  button on the printer.

At the bottom of your desktop window stack a window pops up inviting you to choose Omnipage or or MP Navigator applications to handle the scan.

Select the MP Navigator option and continue. MP navigator will continue to work until you power down the printer and re-start it.

Scanning from the printer driver (Control Panel\Hardware and Sound\Devices and Printers\Canon MP140 series Printer) works all the time, but you loose the MP Navigator functionality.

I'm sure that here is a better way to fix this, but the above works fine for me for now.

Mike

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  1. Anonymous
    2013-06-27T07:14:56+00:00

    Hi Michael,

    I would suggest you to uninstall and reinstall the Canon Pixma MP140 drivers and check if it helps;

    Follow the steps to uninstall the iTunes Software.

    a)      Press Windows key + W on the keyboard.

    b)      Type “Uninstall a Program” and click Enter.

    c)       On “Programs and Features” search for **** iTunes.

    d)      Click on Canon Pixma MP140 and click on Uninstall.

    e)      Follow the onscreen instructions.

    Refer to the link to download the drivers;

    http://www.usa.canon.com/cusa/support/consumer/printers\_multifunction/pixma\_mp\_series/pixma\_mp140#DriversAndSoftware

    Still if you are facing the issue I would suggest you he issue you posted is related to the MP Navigator 3.1 and would be better suited in the Canon community Forums. Please visit the link below to find a community that will offer the support you request

    http://forums.usa.canon.com/

    If you need further assistance regarding Windows, please feel free to post. We will be happy to help you.

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