Share via

Asus PCE-AC66 Wireless Network adapter - Device cannot start code 10.

Anonymous
2013-06-25T21:44:32+00:00

Hello. I am hoping someone can help.

I have recently installed a Asus PCE-AC66 Wireless Network adapter in my system and get an error message `The device cannot start - code 10'.

I have installed the driver and utilities that came with the adapter, with no joy. Subsequently I downloaded the lastest drivers from the Asus website and installed these, still no joy.

I am using an i5 processor on an Asus P7P55D MD with 8 gig of Ram running Windows 7 64 bit. The Windows OS is on a SSD C: drive and everything else including the `Users' folder on a Raid 0 D: drive.

I would be grateful for advise on how to resolve this issue.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2013-06-26T15:04:04+00:00

Hi Shabs,

The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager.

I would suggest you to follow the steps provided and update us on the status of the issue.

Method 1: Description of Code 10-related errors that Device Manager generates in Windows-based computers:

http://support.microsoft.com/kb/943104

Method 2:

If the issue persists then try to uninstall and reinstall the network adapter drivers.

Follow these steps:

a. Open Device Manager.

b. Expand “Network adapters”.

c. Right-click the connection and click “Uninstall”.

d. Follow the on-screen instructions.

e. Restart the computer, if prompted.

Drivers should get installed automatically after restarting the computer.

You may also download and install the latest version of network adapter drivers from the manufacturer’s website.

Refer:

https://www.asus.com/Networking/PCEAC66/#support_Download_30

Also refer:

Wired and wireless network connection problems in Windows:http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows

If the issue still persists, you may have to contact the hardware manufacturer for more information.

http://support.asus.com/ServiceHome.aspx?SLanguage=en

Hope this information helps. Reply with the status so that we could help you further.

Was this answer helpful?

3 people found this answer helpful.
0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-04-03T07:48:03+00:00

    Hi Adam,

    Thank you for replying with the status.

    Perform System Restore to an earlier point when the computer worked fine.

    http://windows.microsoft.com/en-us/windows7/What-is-System-Restore

    System Restore can return your system files to a point in time before you noticed a problem, without affecting documents, photos, or other personal files. If System Restore doesn't fix the problem, you can undo the restore operation and choose another restore point.

    Additional information on:

    System Restore: frequently asked questions

    http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

    Hope this information helps.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-02T06:21:23+00:00

    I am facing the exact same issue, only on a Asus P8Z77-V LK motherboard. I have performed the steps above but still haven't solved the problem.

    I too used a raid 0 configuration, but switched back to not using raid configurations when the Asus PCE-AC66 wireless network card didn't work. After switching back to a non-raid setup, the issue was stille there.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-04-02T00:39:59+00:00

    Hi Adam,

    Thank you for replying.

    What is the exact issue that you are facing?

    If you are facing similar issue, have you performed the steps provided above?

    Provide more information so that we could help you further.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-01T18:38:17+00:00

    Did you manage to get the Asus PCE-AC66 Wireless Network adapter to work?

    Was this answer helpful?

    0 comments