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0xc000001d occured in the application at location 0xfxx118e8

Anonymous
2013-07-14T00:23:43+00:00

whenever i try to start up system restore to try and fix my computer because everything bad is happening to it today for a reason i don't know, the error pops up and it wants me to terminate the program.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2013-07-14T11:45:58+00:00

    Hi Jonathan,

    Please follow the methods and check if it works fine.

    Method 1:

    Let’s check if you are able to perform system restore from safe mode.

    Refer to the links

    Start your computer in safe mode

    http://windows.microsoft.com/en-hk/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

    System Restore

    http://windows.microsoft.com/en-IN/windows7/products/features/system-restore

    If it works fine in safe mode, perform clean boot.

    Refer to the link:

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135/en-us

    NOTE: After troubleshooting, revert the computer to start as usual (Refer to “How to reset the computer to start as usual after clean boot troubleshooting” from the link mentioned above)

    Method 2:

    Follow the steps to check if Volume Shadow Copy service is started.

    a.      Press Windows key + R

    b.      In the run box, type services.msc and press enter.

    c.       Right click in if Volume Shadow Copy service and click on start.

    d.      Click on OK.

    For any Windows related issues please feel free to contact us and we will be glad to help

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