Hello Jai,
- Did you set “AMIGO DUAL SHOCK gamepad” as the game controller in the game settings?
Method 1:
If not I would suggest you to set “AMIGO DUAL SHOCK gamepad” as the game controller in the game settings and check if this fixes the issue.
Method 2:
This might be caused due to the driver problem. So to diagnose and fix the issue, I would suggest you to run Hardware and Devices Troubleshooter.
Follow these steps:
a. Press “Windows key + W” from the keyboard.
b. Type “Troubleshooting” without quotes in the search box.
c. Select “Troubleshooting” option from the list.
d. Select “View all” option from the left panel.
e. Then select “Hardware and Devices” and follow the on-screen instructions.
If that doesn’t fix the issue, then I would suggest you to use your favorite search engine to search for drivers through Internet.
I hope this helps you to fix the issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to help you.