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Unable to setup Nike Fuel band in Windows 7

Anonymous
2013-06-05T19:00:02+00:00

Original Title: nike fuel band download

I'm trying to set up my Nike Fuelband, to no avail. It's trying to access Free Download Manager. I'm getting an error message saying :" the manager was installed incorrectly". I try to find the program in my system to uninstall and reinstall and I can not find it?

I have an Asus n61j laptop from 2010, Windows 7 with all updates?

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2013-06-06T13:20:01+00:00

    Hi Phil,

    From your description I understand that you are unable to setup Nike Fuel band in Windows 7.

    Which browser are you using? ****

    Let's run the following fix-it and check if you can uninstall the Free Download Manager.

    Fix problems with programs that can't be installed or uninstalled

    http://support.microsoft.com/mats/program\_install\_and\_uninstall/

    After uninstalling Free Download Manager, visit the following website and install the NIKE+ Connect Software. ****

    http://support-en-us.nikeplus.com/app/answers/list/p/3169,3174/session/L3RpbWUvMTM3MDUyMjUwOS9zaWQvcXBpQTQzc2w%3D

    Also refer to the following link:

    http://support-en-us.nikeplus.com/app/answers/detail/a_id/20908/p/3169,3174

    If you have any further queries, or if this issue persists, reply here and we will be glad to help you.

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  1. Anonymous
    2015-03-13T17:18:31+00:00

    The issue does not exist prior to Windows 7 UPDATES.

    My Fuelband worked just fine on my desktop with Windows 7 until one of the updates.

    I confirmed this again the other day.

    I had to replace my dead hard drive. The Geek Squad loaded my HP Recovery Disks with virgin Windows 7.

    I brought my PC home and the first thing I did was plug in my Fuelband.

    It not only worked just fine, but it also loaded the software.

    HOWEVER, after that, I updated Windows 7.

    Today, when I plugged in my Fuelband, it no longer works... nor was the Nike+ Connect software anywhere to be found in my Programs.

    I downloaded the software and of course it cannot "SEE" my fuelband when it is plugged into the PC.

    I have to boot up an ancient laptop with Windows XP in order to download my Fuelband.

    This issue is DIRECTLY related to something Microsoft did in one of its updates.

    I've tested this theory multiple times after wiping hard drives and reinstalling Windows 7 and trying the Fuelband before and after the updates.

    As usual, Microsoft blames Nike and Nike blames Microsoft.

    In this case, because Windows 7 (UPDATED) is the only OS that does NOT "SEE" the Fuelband when it's plugged in, it is something within the updates.

    Although I have not tested the following bandaid-fix this time, I have discovered in that past that uninstalling and reinstalling Nike+ Connect can work... but when it does work, it only works the first time right after installation... and then it's back to not recognizing the Fuelband. 

    The System knows something is being plugged in and removed, based on the Windows alert sounds, however, at this point, there is no Hardware Remove icon in the system tray... and I cannot re-verify my past experiences where the System recognized the device as the Fuelband.

    My past experiences were of the System asking me how I'd like to handle the Fuelband... i.e. the options for any drive, such as open as a file, etc.

    With so many updates that can impact the security of a system, I've never taken the time to load them one-by-one until pinpointing which update is responsible for the issue... however, it is within the first 10 or 11 that come up immediately after reloading Windows 7 on a hard drive.

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