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what is masetupcleaner.exe

Anonymous
2012-12-14T02:58:12+00:00

Every once in a while I get a message requesting me to run MASetupCleaner.exe.  Why?

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2012-12-14T16:39:10+00:00

    I am investigating this right now. I received a warning from COMODO that this new program was trying to access the internet. I then found a forum that mentioned this program, MASetupCleaner.exe, is a part of the Samsung media package. I had just installed this package to allow connection of a Samsung Galaxy cellphone to the computer.

    I will post more when I know more. Right now, I suspect that this is a safe program. I do not yet know its purpose. It can't be bad to have a clean setup :-)

    200+ people found this answer helpful.
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  2. Anonymous
    2013-11-01T23:01:47+00:00

    Just ran into this issue after uninstalling Samsung Kies and wanted to pass what I learned. 

    I found that these files were installed by Samsung Kies and not cleaned up after uninstalling.  I ended up moving them into a temporary location.  All files below are in the C:\Windows\SysWOW64 directory.  

    Libraries – DLL files:

    cis-2.4.dll

    issacapi_bs-23.dll

    issacapi_pe-2.3.dll

    issacapi_se-2.3.dll

    MACXMLProto.dll

    MaDRM.dll

    MaJGUILib.dll

    MAMACExtract.dll

    MaXMLProto.dll

    MK_Lyric.dll

    MSCLib.dll

    MSFLib.dll

    MSLUR71.dll

    MTTELECHIP.dll

    MTXSYNCICON.dll

    muzaf1.dll

    muzapp.dll

    muzwmts.dll

    Audio Plugins - AX files:

    3DAudio.ax

    muzdecode.ax

    muzmp4sp.ax

    muzmpgsp.ax

    muzoggsp.ax

    Executables – EXE files:

    MASetupCleaner.exe

    muzapp.exe

    My guess is that these files were left here because some of the DLLs are shared and other files are reference files for the shared DLLs.  After removing them, I have receive no popups or system errors.

    10 people found this answer helpful.
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  3. Anonymous
    2012-12-16T15:45:30+00:00

    I just installed the Kies package (Kies_2.5.0.12114_1_17.exe) downloaded from Samsung last week.  I installed it on a Windows 8 system that was clean.  There was no MASetupCleaner.EXE on the system.

    After completing the Kies installation MASetupCleaner.EXE did show up in the Windows/WOW64 folder.  It had a date of 11/28/2012.  There were several other programs that were also installed in that folder with the same date.  I did a system restart at this time and rechecked.  They were still there.

    Next using the control panel, I performed an uninstall of Kies hoping to see that the programs that Kies installed were gone.  No such luck, they are still there.

    I then did another restart which resulted in a message that sais "do you want this program to make changes to your system"  Yes or No.  while getting a pen and pencil the message went away.

    I then did another restart which failed and required a second try which worked.

    Bottom line, I believe this Keis software is a problem and should not be installed.  I will call Samsung on Monday to find out more.  The Software that is the problem is created by MarkAny Inc.  Info can be found by right clicking on the properties of related files and looking at the details.

    10 people found this answer helpful.
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  4. Anonymous
    2013-08-18T08:48:31+00:00

    Just go to MASetupCleaner.EXE in the Windows/SYSWOW64 Folder and remove the file.

    Did so and the message disapeared when re-starting my laptop.

    Harold++

    5 people found this answer helpful.
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  5. Anonymous
    2012-12-16T00:34:22+00:00

    I have also installed Samsung KEIS and drivers for Samsung Galaxy Note 2.  Did so on a Windows 8 and also Windows 7 System.  Both systems have MASetupCleaner.EXE in the Windows/SYSWOW64 Folder.  I have another Windows 8 system with very little installed.  I will install packages on that system until I see the culprit.

    This would not bother me except every once in a while after a power up I get a message asking me to take action on MASetupCleaner I have always declined.  When I see it again I will try an be more specific.

    I am suspicious of the Samsung KEIS software.  It does not behave very well.  It takes several attempts to connect successfully and If I leave my phone connected for several hours I get a screen asking me to ACTIVATE Windows.  I have seen this mentioned by others.

    I also have had calls saying my computer was trying to access the Internet, but I blew the guys off (not very nicely either) as pranksters or hackers.  They identified themselves as Microsoft Support, but they had foreign accents and were not very believable.

    More to come.

    3 people found this answer helpful.
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