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Epson LQ-300+II dot matrix printer not getting installed

Anonymous
2013-01-26T09:53:53+00:00

Original title: Epson LQ-300+II driver

I have a HP Pavilion g7 series which had windows 7 as OS. It find rather easy and automatically the Epson LQ-300+II printer driver and installed it, and was working smoothly. However after I updated to windows 8 64 bit I can't get the Epson LQ-300+II dot matrix printer installed anymore.

This is crucial in my working environment.

Thanks in advance for the feedback.

Pascal

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-07-12T02:51:56+00:00

    I also had the same problem so I contacted Epson directly, their response via email "At this stage there is no indication that Epson is going to release an updated driver for the dot matrix product and Windows 8. As Windows 8 does include drivers supplied with the operating system Epson would suggest checking if there is a driver for your product with Microsoft directly."

    The only other manufacture of Dot Matrix printers in OKI and they do offer Windows 8 drivers.

    Given this printer is used for printing Employee payslips, and email or similar web solution are not viable for all our customers, it seems our customers either need to buy an OKI printer or change to laser printer payslip stationary at x3 price per payslip.  Either way, not an expense that employers will like.

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  2. Anonymous
    2013-01-27T08:44:50+00:00

    Hi,

    Thank you for posting your query in the Microsoft Community Forums.

    I understand that Epson LQ-300+II dot matrix printer cannot be installed on Windows 8.

    Do you receive any error message on the computer?

    Try these suggestions and check if it helps:

    Method 1:

    Try to install the printer in clean boot state and check.

    How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

    http://support.microsoft.com/kb/929135

    Note: After trouble shooting put the computer to start as usual by performing step 3 from the above Knowledge Base article.

    Refer to the link:

    http://windows.microsoft.com/en-IN/windows-8/install-a-printer

    Method 2:

    Update the driver from manufacturer website:

    http://www.epson.co.in/epson_india/printers_and_all_in_ones/dot_matrix/product.page?product_name=Epson_LQ-300plusII

    Refer to the link:

    http://windows.microsoft.com/en-IN/windows-8/find-and-install-printer-drivers

    Refer the article for help:

    http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=216556&infoType=FAQs

    If you are still facing the issue, please reply with more information and we will be glad to help you

    2 people found this answer helpful.
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  3. Anonymous
    2013-06-29T11:48:46+00:00

    i have the same problem , i have a Sony vaio running Windows 8 64 bit , i try to install a driver for printer Epson LQ-300+ but the driver is not available in Windows , also not available on the manufacturer website, so please help me how can i install the driver, the printer was working fine when i was windows 7

    1 person found this answer helpful.
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