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How do I disable the tap-to-click on my touchpad?

Anonymous
2013-06-02T20:47:22+00:00

I just purchased a Samsung Series 7 Chronos, I believe it's running the Home Edition of Windows 8. So far, having a Mac desktop, I'm pretty thoroughly unimpressed with how clunky and uncomfortable Windows OS is, like I just should point out that there are so many things I've had to fix from the start of my brand-new computer to get it to run things that shouldn't be that hard. Microsoft really needs to have better user testing or something.

My issue currently lies in the fact that I can barely type a sentence before my hand (there it goes now) brushes the touchpad and causes the cursor to click somewhere else, usually resulting in me writing text in an area I don't want to anymore. It's actually gotten incredibly frustrating and I'm basically about ready to start placing pieces of paper over the track-pad so it stops happening. I know that your general responses on these forums advise,

"a) Press Windows Key +R, type Control Panel.

b) Select Mouse< Device settings (Under devices there should be your touch pad listed), select it and press the settings button.

c) Click on the tapping heading to make changes in sensitivity line.

d) You can adjust sensitivity of your choice."

But I don't have a Device Settings under mouse, and there is nothing that comes up when I search for "touchpad" under settings aside from that... Device Manager or whatever thing, which leads me to categories that ultimately don't have anything to do with the touch pad.

I'm almost considering just getting Mac sof(there it goes again) software and running it on here, or maybe just returning this thing and saving up for a Mac laptop, because it's been less than 24 hours since I bought my first PC in some time, and I'm really annoyed with not only how awkward it is to get running, but the canned responses I see in all of the forums from people working with Microsoft.

Please don't give me a go-to response and copy-paste in a fix-it list that doesn't actually exist on my software, I would really appreciate if there was some digging around done on this.

Windows for home | Previous Windows versions | Search, touch, and mouse

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  1. @CmdrKeene 90,621 Reputation points Volunteer Moderator
    2013-06-03T00:59:15+00:00

    The manufacturer gets to decide where to put it.  Most companies these days use touchpads built by the Synaptics company, which puts their settings in the Mouse/Device Settings as you mentioned.

    However I looked around and it looks like Samsung puts their software settings for their touchpad hardward elsewhere.  Please see page 52 of the Samsung Chronos Manual (which you can download here) for their placement of these settings.

    Other support documents (including the aforementioned manual file) are available on the product page here.  They even have a live chat option if you want to talk to them about their hardware and software.

    PS. Samsung is notorious for blocking the options for things like tap-to-click.  I haven't owned a Samsung computer in many years because they block things like this, so maybe they have gotten better in recent years.  I wish you the best of luck.

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  2. @CmdrKeene 90,621 Reputation points Volunteer Moderator
    2013-06-03T20:38:22+00:00

    I can't disagree with you.  Microsoft actually got so sick of manufacturer's junking up their systems (by things like this or by installing all the unwanted trials and general crud that no one wants) that Microsoft started the Microsoft Signature line of computers.  Not PC's they built themselves, but that are certified to not have any junk (not even a trial of Microsoft Office is allowed) so that users can get a clean and proper experience.

    Of course, there's no money to be made in a clean system (companies that build computers and sellers like BestBuy get big money for forcing those trial programs on you), so you usually only see the Signature products at full Microsoft owned stores.

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  3. Anonymous
    2013-06-03T19:54:57+00:00

    It seems so strange to me that manufacturer and OS creator or whatever aren't all agreed on something, but I guess there are both advantages and disadvantages to this.

    Thank you for linking to the site and pointing out the live-chat-- the manual (which I didn't get, since I bought a returned laptop) didn't solve the issue, but live-chat did.

    To anyone on a Samsung, at least a series 7 on Windows 8 Home edition, it seems like you're going to need to get to your SW Update on the desktop to solve this one. When I went to edit the touchpad options under "mouse" in control panel, there wasn't a tab for it. As instructed, I used SW Update to install a touchpad driver, and there it was. Disable the one-finger click to tap options and whatnot, and you'll be good to go.

    This was driving me crazy, but now that it's resolved, I can actually type efficiently, haha. Thanks a lot for the fast response. And sorry for being so snippy to begin with-- It's disconcerting to make a big purchase out of your comfort zone and end up with so many things that seem like, at the moment, huge problems. I'll give Windows a fair shot now that this and a few other things have been resolved.

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