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AMMYY Admin. scammed me and has remote access to to computer

Anonymous
2013-06-14T21:09:52+00:00

A man from AMMYY Administration called me saying he was a Microsoft tech.  He scammed me saying I had 37000 viruses on my system and he could fix it.. He now has remote control of my system; I have no idea how to fix and secure this situation.  I have run several full scans which inform me there are no viruses, etc on my computer.

Windows for home | Other | Security and privacy

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  1. Anonymous
    2013-06-14T21:27:45+00:00

    Hello denicelevay,

    Never trust anyone claiming they are from Microsoft. Microsoft will never call you and ask for remote control access of your computer. Did the man from AMMYY administration tell you to install a remote control software? If they did, I recommend uninstalling the program to prevent this man from having remote access to your computer. To uninstall the program, go to the control panel. Inside of the control panel under the programs section, click on uninstall a program. This will bring up a list of programs. Find the program and click uninstall. Maybe he installed a virus on your computer? To make sure, I recommend downloading and installing Microsoft Security Essentials to scan and clean your computer. I will provide you with the download link below.

    http://windows.microsoft.com/en-us/windows/security-essentials-download

    Sincerely,

    Bryan

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  1. Anonymous
    2013-06-14T21:26:41+00:00

    On Fri, 14 Jun 2013 21:09:52 +0000, denicelevay wrote:

    A man from AMMYY Administration called me saying he was a Microsoft tech.  He scammed me saying I had 37000 viruses on my system and he could fix it.. He now has remote control of my system; I have no idea how to fix and secure this situation.  I have run several full scans which inform me there are no viruses, etc on my computer.

    As you said, it is a scam, and  with various names and phone numbers,
    one that has become very common lately. See
    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

    Besides their getting money from you for doing nothing of any value,
    if you let them into your computer, who knows what damage they did
    there or what confidential information they stole.

    So if you did, I highly recommend that you do both of the following
    immediately:

    1. Do a clean reinstallation of Windows.
    2. Change all of your passwords, especially any for banks or other
      financial sites.
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