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Unexpected shutdown. event id 6008. Computer restarts on its own

Anonymous
2013-06-13T02:48:16+00:00

Original title: Computer restarts

Hi. My computer restarts 1-2 twice a day, I keep it on for 16 hours.

I check the CPU and GPU temps constantly and they are not high, 60 degrees Celsius on average

here are the details from the even viewer: Event 41 - Kernel-Power , Task Category ( 63)

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2013-06-13T02:14:24.512021100Z" />

<EventRecordID>233129</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>HIVEMIND</Computer>

<Security UserID="S-1-5-18" />

</System>

  • <EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>

</Event>

The previous system shutdown at 5:13:05 AM on ‎6/‎13/‎2013 was unexpected.

Event ID 6008, Task Category: None

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-06-13T02:14:32.000000000Z" />

<EventRecordID>233123</EventRecordID>

<Channel>System</Channel>

<Computer>HIVEMIND</Computer>

<Security />

</System>

  • <EventData>

<Data>5:13:05 AM</Data>

<Data>‎6/‎13/‎2013</Data>

<Data />

<Data />

<Data>175768</Data>

<Data />

<Data />

<Binary>DD07060004000D0005000D0005002901DD07060004000D0002000D00050029013C0000003C000000000000000000000000000000000000000100000000000000</Binary>

</EventData>

</Event>

Thank you!!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-06-15T17:29:07+00:00

    how far back do you want the logs from ? the oldest is from 10th february 2012

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  2. Anonymous
    2013-06-15T08:27:12+00:00

    The Event Viewer logs have insufficient reports to get a very good picture. Have you cleared the logs?

    This report may be worth thinking about.

    Log Name:      Application

    Source:        ESENT

    Date:          13/06/13 03:15:28

    Event ID:      302

    Level:         Information

    Description:

    Windows (2416) Windows: The database engine has successfully completed recovery steps.

    Please upload to your Sky Drive a copy of this log:

    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log.

    Please run the Windows 7 Memory Diagnostic Tool

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer

    Please provide a copy of a chkdsk report on your C partition select Start, Run, type "cmd" without quotes in the box and press the ENTER key. Type chkdsk and press the ENTER key and a report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. To access F, where F is the required partition you type F: and press the ENTER key.

    Copying reports from a command prompt can be tricky. Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. The selected text transfers from your clipboard to the open file. You can paste directly into a reply message to most forums.

    In Windows 7 you may need to use an Elevated Command Prompt;

    http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

    I think you should check whether you have the latest firmware for your Samsung drives.

    SAMSUNG HD502HJ ATA Device

    http://knowledge.seagate.com/articles/en\_US/FAQ/223631en

    SAMSUNG HD204UI ATA Device –not sure about the quality of this source:

    http://hardforum.com/showthread.php?t=1672505

    See Paragraph 2.14 here:

    http://www.gerryscomputertips.co.uk/syserrors4.htm

    CleanMyPC Registry Cleaner -This is not software I would have on any of my computers.

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  3. Anonymous
    2013-06-15T05:59:12+00:00

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  4. Anonymous
    2013-06-13T16:38:40+00:00

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share with everyone and post a link here.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as and give the file a name. Do the same for the Applications log.

    For help with Sky Drive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

    Paragraph 2.14 here:

    http://www.gerryscomputertips.co.uk/syserrors4.htm

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  5. Anonymous
    2013-06-13T15:01:05+00:00

    Hey Wesley,

    As per the event viewer logs that you have provided for unexpected shutdown, it appears to be a heat issue.

    I would suggest you to follow the suggestion given by Ajay K in http://answers.microsoft.com/en-us/windows/forum/windows\_vista-performance/unexpected-computer-reboot-event-id-6008-on/2a1c8f6a-0f66-4b73-a89c-d69060e0bf03

    Hope the information helps. If you have any concerns, please let us know.

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