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Cant get The Sims 1 Complete Collection to start up

Anonymous
2013-08-17T06:12:15+00:00

Everything goes fine until I actually tried starting the game. I get a black screen for a few seconds and then it crashes back to the desktop. I've tried using compatibility mode in Windows XP, 98, ME, 95, running it as an administrator, disabling desktop composition and none of those worked. (I have a Windows 7 64 bit laptop).

Windows for home | Previous Windows versions | Gaming

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  1. Anonymous
    2013-08-18T06:34:58+00:00

    The Sims 1 does run on Win7 .

    I don't have it installed at the moment, and no longer have the disk, but it did install and run on

    Win7 64bit. I don't recall using Compatibility settings, but if I were to install with  any compatibility settings I would be inclined to use XP sp2.

    There is a Windows security Update -  KB 2670838 - that can stop games from loading as you

    describe if you are off line at the time (the update causes Windows to check for an update to the game).

    This update is  required if you use IE 10 , but you can un-install it if you don't use IE 10.

    It may be the game may not run on laptops that use integrated graphics, as it may not recognise

    the Integrated graphics chip as a viable graphics card (having no dedicated VRAM is sometimes a problem).

    If Integrated graphics is not the problem and you have been installing to the default location

    • Program Files (x86) - try using a 'custom' install location.

    A separate partition or Hard Drive are best, but you could also make a new folder to install games

    to in the C:\  drive/partition.

    This method more commonly helps with permissions issues, but can be useful with other problems 

    ( DOOM3 crashed my machine when trying to install to the default location) on occasion.

    .

    2 people found this answer helpful.
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  2. Anonymous
    2013-08-22T07:47:25+00:00

    Hi,

    I would have you contact the manufacturer of the game for further assistance-

    help.ea.com/en/the-sims/

    Thanks.

    1 person found this answer helpful.
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  3. Anonymous
    2013-08-19T09:08:04+00:00

    Hmm - Maybe something different between the 'Complete Collection' and the 'Deluxe' version I had ?

    If you're using a torrent download version that would be the problem. They do things different from

    legitimate versions.

    [- Oops - I think I got a detail of that update wrong . I believe it was an 'optional', not 'security' update.]

    1 person found this answer helpful.
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  4. Anonymous
    2013-08-18T00:23:16+00:00

    Probably not because of Windows but because of graphics card

    Seriously they need to configure drivers to use software rendering for old games

    I don't have any incompatible games installed atm so can't test but you can try some 3rd party graphics emulators

    Can you recommend some graphic emulators that can play old games on my Windows 7 Laptop then?

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  5. Anonymous
    2013-08-17T14:43:47+00:00

    Probably not because of Windows but because of graphics card

    Seriously they need to configure drivers to use software rendering for old games

    I don't have any incompatible games installed atm so can't test but you can try some 3rd party graphics emulators

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