I did and after being on hold for a long time the rude person in the Philippines transferred me to technical support which immediately hung up on me.
This is pretty much what I expected.
Time to look at another brand i guess, MS does not want my business.
Called back only 1 hour so far with callbacks, transfers and hold times they transferred me again to the wrong department which put me on hold
15 Minutes later I explained the issue again and the person said they are the wrong department and transferred me to hold again I have to plug in my phone it has been 75 minutes
CHALLENGE ACCEPTED
Lets see if I can get any help before they close for the week after
another hold I explained it to someone again and they said they are the wrong department and they needed to transfer me again.
On hold again only 90 minutes into it.
The phone ran and there was something in french and it hung up on me.
I called back again and this time after 10 min of hold I was in panama I
I just asked for the supervisor. I don't expect much.
Up to 110 minutes on hold again but still in panama, i think?
well after another 20 min of hold time the phone hung up.
called back 10 min hold so far. I am in the Philippines again.
I wonder if I get double miles?
well the supervisor picked up and it was not the supervisor it was the parts department
On hold again. I wonder what country I am in. I think it is north america
20 more minutes still on hold.
Well after another 40 minutes it was 7 pm and several hours on hold
and this boys and girls is why you never call Microsoft