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Viahub3.sys PAGE FAULT IN NON PAGED AREA - drivers causing bluescreen, how to remove completely?

Anonymous
2013-07-22T09:10:31+00:00

I have been getting blue screens while playing far cry 3 for the past few weeks, reinstalling  the game and my graphics drivers did not help the issue. I ran WhoCrashed which is a program that analyses system dumps and it found that the problem was viahub3.sys.  I realised that it is from the drivers of the via usb hub adapter that I installed this year as the dates information for it matches up.

After running the uninstaller there were still files left on my computer including the culprit viahub3.sys file. How do i completely delete the drivers from the C:\Windows\System32\DriverStore\FileRepository\viahub3.inf_amd64_neutral_0ef5d1e2eb04e604 folder? and is it safe to simply delete these files manually?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-08-18T16:08:25+00:00

I managed to solve the problem by cleaning out my ram sticks and putting them back in.

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  1. Anonymous
    2013-12-09T04:22:17+00:00

    Hi,

    This could be because one of the pci software is conflicting with your pci card. Let's perform clean boot and check:

    Clean boot helps in eliminating software conflicts.

    How to troubleshoot problem by performing clean boot in Windows:**http://support.microsoft.com/kb/929135**

    ****Note: Once you are done with the troubleshooting, perform the steps from Step 3: to reset computer as usual.

    Please post with the issue status.

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  2. Anonymous
    2013-08-07T15:57:07+00:00

    Hi,

    The VIA VL800 is a single chip USB 3.0 Host controller, which enables a PCI Express equipped platform to interface with USB Super-Speed (5 Gbps), High-Speed (480 Mbps), Full-Speed (12 Mbps), and Low-Speed (1.5 Mbps) devices.

    Did you check in control panelif there is anything listed related to VIA software?

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  3. Anonymous
    2013-07-28T00:30:07+00:00

    I managed to delete the files by entering the windows recovery mode from my windows 7 install disc. Except this didnt prevent the blue screens.

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  4. Anonymous
    2013-07-23T03:49:48+00:00

    Try the commands to remove all the USB components given in this link:

    http://via-labs.com/en/downloads/documents/VL800&VL801-Driver-V1.90A-ReleaseNotes.pdf

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