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Microsoft Comfort Keyboard 1027

Anonymous
2013-06-11T09:59:17+00:00

I have a friend who has a Microsoft Wireless Comfort Keyboard and mouse combination 1027.

I am trying to locate a manual (if one exists) the main purpose is to switch on or off (I don't know which), a toggle which controls the Function Keys, the default (or as the Keyboard is set) is that you cannot access the Function Keys until this key is pressed. Very annoying on booting the system.

I have located the site [url]http://www.microsoft.com/hardware/en-us/d/wireless-comfort-keyboard[/url], it does under the heading of manuals suggest a product guide, this is a document in many languages and does not assist. Also on this site is different software for USB and PS/2, the wireless sender unit has two cables one USB the Other PS/2 my mate connects both, I reckon only one should be used. The is also a difference in the software,

IntelliType 8.2 32-bit for Windows XP (exe) for USB

IntelliType Pro 7.1 32-bit for Windows XP (exe) for PS/2

The version numbers are different also the 7.1 for PS/2 has the word PRO in its title.

I have not used any IntelliType software for many years, if my memory is correct I think the manual/on screen help is within the software.

To my mind at the moment the combination is using generic XP drivers.

What is considered the best to use USB or PS/2?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-06-21T05:50:52+00:00

    Problem solved.

    I connected via the USB cable only.

    Downloaded and installed USB Driver IntelliType from

    http://www.microsoft.com/hardware/en-us/d/wireless-comfort-keyboard

    Downloaded and installed USB driver IntelliPoint from

    http://www.microsoft.com/hardware/en-us/d/intellimouse

    The mouse and keyboard were automatically detected correctly. And have many self explanatory options.

    Thanks to all

    1 person found this answer helpful.
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  2. Anonymous
    2013-06-22T07:42:11+00:00

    Hi Neddy,

    Thanks for the update.

    Glad to know the issue has been resolved, efforts taken by you to fix this is very much appreciated.

    For any Windows related queries, feel free to post. We will be glad to assist you.

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  3. Anonymous
    2013-06-16T09:15:04+00:00

    Hi Neddy,

    I suggest you to place your query here for better assistance.

    https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1539

    For any Windows related queries feel free to post. We will be glad to assist you.

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  4. Anonymous
    2013-06-13T08:59:04+00:00

    I do not have access to the components to retrieve the correct model numbers, nor are the components connected to a system to which I have access, I am 76 my mate does not understand computers so contacting Microsoft support is very difficult.

    I do not know how to obtain the advice, any suggestions?

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  5. Anonymous
    2013-06-12T02:13:17+00:00

    Hi Neddy,

    I can imagine the inconvenience caused to you.

    I would suggest you to contact Microsoft hardware support regarding your query for better assistance.

    http://www.microsoft.com/hardware/en-us/support/contact-us

    For any Windows related queries, feel free to post. We will be glad to assist you.

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