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127.0.0.1:32400/web

Anonymous
2013-08-06T17:41:44+00:00

I installed Plex. When I try to connect to the site, the following URL appears : 127.0.0.1:32400/web and I cannot connect. What should I do?  I am not a computer expert but i can follow detailed info. Help please

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2013-08-07T15:09:06+00:00

    127.0.0.1 is actually your own network interface (sometimes referred to as the loopback interface) so the program is trying to connect to the server on your own computer.

    You can check if the port is being listened to by typing the commandnetstat -ao |find /I "listening" in a command window. Check the ports listed in the column appended to the IP address for 32400.

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  1. Anonymous
    2013-08-07T08:21:01+00:00

    Hi Zac,

    We need more information to understand the issue better.

    1. Which version of Plex are you using?
    2. Are trying to access website using Plex or a browser?
    3. If you are using a browser to access website, which browser are you using?

    If the issue is occurring only with Plex, I also suggest you to contact the Plex forums.

    http://www.plexapp.com/help/

    Please revert with the status of the issue and we will be happy to help you.

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  2. Anonymous
    2015-09-20T18:24:32+00:00

    Microsoft broke something in Edge.

    Access to 127.0.0.1 is possible from Chrome or by using 'localhost' instead of 127.0.0.1 in Edge.

    Plex uses 127.0.0.1 but not localhost so to get around this issue either change your default browser to Chrome (or any other browser that works with 127.0.0.1) or correct the address in Edge manually

    2 people found this answer helpful.
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  3. Anonymous
    2015-09-01T19:05:17+00:00

    I am having the same problem with Plex.  I upgraded from Windows 7 to Windows 10 a few days ago. The Plex server was working under Windows 10 until Window Updates were applied yesterday.

    Using the netstat command I see

    0.0.0.0:32400 is listening along with about 40 other ports on 0.0.0.0

    127.0.0.1 is listening on only 3 ports but not 32400

    So now that I know it is not listening on 127.0.0.1:32400, how do I fix it?

    Me too :(

    1 person found this answer helpful.
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  4. Anonymous
    2013-08-07T14:04:01+00:00

    Hi Karthik

    1. Plex version 0.9.7.28
    2. I use Mozila Firefox  and I click on the Plex symbol in the tray at the bottom right hand side of the screen. But I tried Internet Explorer and I get the same result

    I looked at the plex site and forums but I could not make sense of the suggestions and answers.

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