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Microsoft acpi-compliant control method battery disables my battery on update.

Anonymous
2012-07-02T19:24:06+00:00

Hello,

I am working with a Lenovo Y530 (ab00216104) Laptop. After a couple of years the battery stopped holding a charge so I ordered a new one from a third party as Lenovo temporarily stopped selling them. The new battery worked fine at first however after a few minutes I get the "battery plugged in, not charging" message from the battery system icon in the bottom left. It simply stops charging the battery, but it will run off the battery until it is depleted. At first, I thought it was a bad battery however through much trial and error I have discovered the battery works fine. Let me explain.

If I uninstall "Microsoft acpi-compliant control method battery" from the device manager and restart my computer with my wireless card turned off then the battery will operate perfectly. It isn't until I connect to the internet that suddenly it stops charging again. It's as if once my computer is able to access the internet and update "Microsoft acpi-compliant control method battery" that the problem occurs. 

As far as I can tell there is no way to stop it from updating once it establishes a connection and no way to "roll back drivers" as that option is grayed out. I would greatly appreciate any advice on this situation, thank you.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-07-03T07:42:46+00:00

Hi,

I suggest you to perform the following methods.

Method 1:

To enable or disable searching Windows Update driver manually on a single computer

  1. Click Start, right-click Computer, and then click Properties.
  2. In the Tasks list, click Advanced System Settings.
  3. On the System Properties dialog box, click the Hardware tab, and then click Windows Update Driver Settings.
  4. Select Never check for drivers when I connect a device.
  5. Click OK twice, and then close the System dialog box.

Method 2: Install the latest chipset drivers for the laptop and check.

If the issue persists, contact the Lenovo support for further assistance.

Hope this helps!!!

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  1. Anonymous
    2013-06-17T14:43:45+00:00

    Dear, i am having a strange problem. My laptop (HP DM3) shows "plugged in, not charging". I searched the net and according to some experts instructions, I took out the battery, plugged in, started my laptop, and from device manager I un-installed Microsoft ACPI compliant control method battery driver, then turned off, un-pluged power, inserted my battery, then again restarted. My battery showe it is charging but after sometime it automatically installed Microsoft ACPI compliant control method battery and my problem was back. Please give me a solution for this problem. I am having extreme difficulties for it. Your kind response to the mentioned matter will be highly appreciated.

    Regards

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  2. Anonymous
    2015-12-29T15:16:34+00:00

    Hi,

    I had a similar issue with my Lenovo Flex 2-15 yesterday. It came with Windows 8.1 but upgraded to Windows 10 about a month ago.  All has been fine untill yesterday when the charging issue started. I have been using the laptop not up to a year, and just yesterday I saw the battery icon crossed out, telling me "Plugged in, not charging", other times it said "battery not detected", however, it showed 100% fully charged on clicking the icon. On shutdown mode, power button does not bring it up until the AC power supply is connected and it boots automatically. I thought of reseting my system to factory setting but i just could not lose some of my apps and updates. 

    After much research on the internet i came to know about the "Microsoft ACPI-Compliant Control Method Battery".

    How I solved mine

    On getting to Device Minager to uninstall "Microsoft ACPI-Compliant Control Method Battery", I saw that "Qualcomm Atheros AR3012 Bluetooth 4.0" driver was not working so I decided to update it. I also noticed another warning icon on an **Unknown Device.**I checked the property of this device and noticed it said **"Location: on Microsoft ACPI-Compliant Embedded Controller"**under Generel Tab. So I decided to update this driver as well. 

    After the update, I went ahead to uninstall ***"Microsoft ACPI-Compliant Control Method Battery",***my reason for coming to Device Manager in the first place.

    Afer all was done, I restarted my system and I noticed the battery icon was gone completely but in few seconds it came back still crossed out but charging with **0%**left.  I decided to unplug the AC adapter, but it went off immediately. On rebooting after connecting the AC power supply, the battery icon was normal this time and charging.  I checked Device Manager, I saw ***Microsoft ACPI-Compliant Control Method Battery"installed again.***This time, the Uknown Device had been updated and was listed under System Devices as "Lenovo ACPI-Compliant Virtual Power Controller".

    I monitored the system for a while and all went well, started charging fine from 0% till it became 100%.

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  3. Anonymous
    2017-05-28T11:06:26+00:00

    microsoft go to hell

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  4. Anonymous
    2012-07-12T05:39:47+00:00

    Hi BalaramanR,

    Did you perform the steps mentioned by Tushar P in the first post?


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