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dolby profile selector not working

Anonymous
2013-01-05T06:08:51+00:00

when I start up my computer everytime a message comes up dolby profile selector has stopped working, please wait while we try to find a solution to the problem. Please help how can I stop this from happening, what do I need to do to fix tje problem?

Windows for home | Other | Performance and system failures

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  1. Anonymous
    2013-09-23T19:18:54+00:00

    hi,

    I got excactly the same problem.

    With me the problem started when i upgraded my original windows 8 to windows 8.1 Pro (got a licence from my school via dreamspark) and since then a lot of apps don't work anymore. It are basically the standard Acer apps, and dolby home theater v4.

    I tried to use compatibillity mode, and re-installed dolby home theater, but nothing seems to work.

    I have an Acer Aspire  V5 touch. (just in case you need to know)

    I hope to recieve a reply very soon.

    Thanks in advance,

    Rowan Otte

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  1. Anonymous
    2014-08-13T01:42:06+00:00

    Thank you, I am one of those people that still do have the exact same problem. How do you fix it?? Thank You Barbie Pratt    ******@hotmail.com

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  2. Anonymous
    2013-09-25T16:27:03+00:00

    I don't have the problem anymore, my pc crashed, and i got a new one from the store where i bought it.

    But the "lot of apps" are basicaly the standard acer apps like acer power manager, and acer USB charger and of course dolby home theater v4, and the error message was " this program has stopped working, we're looking for a sollution" and then it says something like "we couldn't find a sollution".

    Like i said, I don't have a problem anymore, but maby the feedback could help others.

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  3. Anonymous
    2013-09-24T13:13:10+00:00

    Hi Rowan,

    1.      What do you mean by “lot of apps don't work anymore”?

    2.      Do you get any error message while launching the apps? If yes, what is the exact message?

    I would suggest you to refer to the link and check if it helps in fixing the issue.

    What to do if you have problems with an app

    Please get back to us with the above information in order to assist you accordingly.

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  4. Anonymous
    2013-01-06T02:50:37+00:00

    Hi Jenny,

    Thank you for reaching out to the Microsoft Community!

    Based on the description, it appears that you are getting a startup error “dolby profile selector has stopped working.”

    To guide you in the right direction, I need a few more information from the computer that has the issue. Please help me answer the following questions:

    1.      Which version of Windows is installed on the computer?

    2.      Were there any recent changes made on the computer prior to the issue?

    I can understand the inconvenience you have experienced. I will certainly help you out with this issue.

    Let’s try these steps and check if it helps.

    Perform clean boot and check.

    It might be some third party application is causing this issue. Place the system in clean boot.

    To help troubleshoot error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Please note: After the troubleshooting, make sure to boot your computer to normal mode by following the step 3.

    If the issue persists or you have further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.

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