Fred
Check and/or change these two settings:
- Internet Options > Connections Tab > ‘Never dial’, etc. should be grayed out. LAN settings at the bottom, should have no entries.
- Internet Options > Connections Tab > LAN Settings (at the bottom). If the ‘Proxy server’ checkbox is checked, then uncheck it > OK, etc. Note that this can be caused by malware. This may well be your problem so make sure your machine is clean.
This seems simple, however I found the problem about one hour ago. Please note what I found.
Several REG_DWords were found in the registry, how they got there I have no idea.
under HKEY_LOCAL_MACHINE>SOFTWARE>POLICIES>INTERNET EXPLORER>CONTROL PANEL
there were AutoConfig Reg_DWord 1, and Proxy REG_DWord 1. If these are set to 1 they grey out both options and the user whether an administrator or not cannot change them. This prevent a novice user from messing up the selections. I deleted both of these reg_dwords and the options were then selectable/changeable.