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Printing problems with HP Laserjet Pro 400 Color M451DW on Windows 8 64-Bit

Anonymous
2013-10-04T11:20:01+00:00

I have just brought this printer and I am having problems on Win8-64. I have had it printing basic text pages with a little bit of colour, but today I just will not print one page colour PowerPoint. The display panel says printing but it just sits there and does not print!

I have tried wireless and with a network cable

<Split from thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/hp-laserjet-pro400-color-m451dw-wont-install/3ef2c8d9-dade-4c8e-817e-4b6d3e365d24  >

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-10-05T07:00:19+00:00

    Hi Shaun,

    1. When you say “not print one page color PowerPoint”, are you facing issues to get color print of a PowerPoint page?
    2. Are you able to get color print while trying to print from other programs?
    3. Are you using a local or network printer?

    The issue may occur if the Printer drivers are not installed properly or you need to change any printer settings.

    Let’s try the following steps and check.

    Step 1:

    You may try running the printer troubleshooter and check.

    Step 2:

    You may also try installing the latest version of Printer drivers from HP support for Windows 8 64bit and check.

    You may also check for the troubleshooting steps provided for Printing and check.

    Troubleshoot a problem: HP Support

    You may also refer to the HP support link:

    HP LaserJet Pro 300/400 color M351/M451 Series Printer - The product does not print or it prints slowly

    Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

    3 people found this answer helpful.
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