Hi Rob,
This issue could be due to some settings in Ease of access center.
I would suggest you to change the keyboard and narrator settings in Ease of access center and check if it helps in fixing the issue.
Let’s follow these steps and check if it helps.
- Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
- Click on Ease of Access.
- Click on Narrator.
- Make sure “Activate keys on touch keyboard when I lift my finger off the keyboard” is turned off.
- Now, click on Keyboard option in Ease of Access and make sure Sticky keys are turned off.
Hope this information helps. If you have any concerns, please let us know.