Hi
That hardware ID looks more like an OEM manufacturers ID.
If that device came pre-installed on that computer, check with the manufacturer for the proper drivers.
Regards
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Hello
I've read on this forum that many users who had good wifi performance with Windows 7 now struggle with Windows 8. Several contributors have recommended installing the old Win7 driver. I'd like to try a Win7 driver on my WIn8 Pro machine, as it struggles to keep a strong signal, but I don't know where to find an appropriate driver. Can anyone please point me to an appropriate driver?
My card is a broadcom 802.11abgn, with hardware id: SD\VID_02d0&PID_4324&FN_1.
I've searched the Web and have found many Win7 drivers for Broadcom cards, but none for a device with that hardware ID. I do have a Windows 7 machine sitting at the side of me and a WIn7 installation DVD, so maybe some kind soul could explain to me where to find the drivers on either of those.
Many thanks in advance.
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Hi
That hardware ID looks more like an OEM manufacturers ID.
If that device came pre-installed on that computer, check with the manufacturer for the proper drivers.
Regards
Hi,
Thanks for the update.
I am unable to find the drivers for the tablet in Sony’s website. So instead of that, here’s what you can try:
**a.**Press Windows key + X and select Device Manager.
**b.**Expand Network Adapters and right-click on the device.
**c.**Click on Update Driver Software and select Browse my computer for driver software.
**d.**Click on Let Me Pick from the List of Device Drivers on My Computer.
**e.**Select the device listed and click on Next to install the drivers.
**f.**Click on Close after Windows has successfully installed the drivers.
Restart the computer and check if the device is working properly.
I hope this information is useful. Please let us know what happens.
Thank you, Manasa. I have, of course, already tried the steps you suggest. What I need to is an answer to the question I asked.
Hi,
Thanks for reaching out to us. I can understand how frustrated you are and will assist you to the best of my abilities.
Many components are involved when you connect to a network: network adapters, drivers, and routers. Some of the common reasons for this issue are:
· Incorrect WEP, WPA, or WPA2 security keys or passphrases.
· Mismatched wireless standards.
· Missing updates.
· Incorrect network connection settings.
· Damaged or incompatible drivers.
Since we know that the network adapter or its drivers are at fault, let us try these troubleshooting steps:
Method 1: Please refer to the following link to run the Network Adapter Troubleshooter:
How do I fix network adapter problems?http://windows.microsoft.com/en-IN/windows-8/fix-network-adapter-problems
If you receive any error message after running the troubleshooter, then please let us know.
**Method 2:**Let us make sure that the computer doesn’t turn the network adapter off to save power.
**a.**Press Windows key + R and type devmgmt.msc in the Run Dialog.
**b.**In the Device Manager window, expand Network Adapters.
**c.**Right-click on the device and click on Properties.
**d.**Click on the Power Management tab and uncheck the option: Allow the computer to turn off this device to save power.
**e.**Click on OK to save the settings.
Restart the computer and check if the issue is resolved. Please get back to us with the status of the issue.
In the device manager the manufacturer is shown as Broadcom. The machine is a Sony Vaio Duo 13, which has appalling wifi reception, rendering it virtually useless as a tablet There are 23 pages of complaints on the Sony Community site and no input from any Sony representative. Emailing Sony support produces nothing but bland marketing speak in reply. Given how many contributors to the site are saying that they will never buy a Sony product again, you'd think Sony might at least issue an apology to limit the reputational damage their brand is suffering, but they seem not to be bothered in the slightest. I paid a small fortune for the machine, which, admittedly, is a dream to use, and so am somewhat p'd off about having to buy a USB wifi adapter to be able to use the damned thing.
I do understand that a manufacturer can be caught out by such an unexpected problem once a device is released into the wild, but I would also expect that a responsible manufacturer with a brand to protect would not simply disregard the problem once it's come to light.
I do have, as far as I know, the latest driver, from June this year, presumably a driver adapted by Sony, as I understand Broadcom release their wireless drivers only to OEMs.
I noticed that several contributors here have found they have had problems after moving to Win 8 with a wireless card which worked well under Win 7 and there have been some suggestions that reverting to Win 7 drivers may solve the problem. Mind you, my hunt for Win 7 drivers is predicated on the assumption that the particular card was available at the time of WIn 7. I can find lots of drivers for a Broadcom card released by HP, Lenovo, Acer et al, but none with that specific ID, so assumed that the best place to look would be on my Win7 machine or on the WIn7 DVD, but have no clue where to look.
Thanks for your advice.