Windows 8

IE 10

tried fix it get error code 80072ee7

Hey I got the same error for my windows phone while trying to update.

Please help to fix this error.

Hi Jacqualine,

I see that you get error 80072ee7. I will help you with this issue.

1.When exactly do you get this error?

2.What is the exact and complete error message?

3.What is the make and model of the computer?

4.Which security software is installed on the computer?

5.Did you make any changes to the computer recently?

If you receive Windows Update error 80072ee7 while checking for updates, you might need to change or remove static IP addresses for the Windows Update service. Addresses are stored in an operating system file, called the Hosts file.

The IP address for the Windows Update service can change each time you check for updates, but some add-on programs for Windows add static address entries to the Hosts file. A static IP address for Windows Update will prevent your computer from getting updates.

Method 1.

Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Troubleshooting in the search box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.

Method 2.

If the above step did not work, try the following steps.

To remove static IP addresses for the Windows Update website

1.      Press Windows key + E to open Windows Explorer.

2.      Double-click the local hard disk where Windows is installed, typically drive C.

3.      Double-click the Windows folder, and then double-click the System32 folder.

4.      Double-click the drivers folder, and then double-click the etc folder.

5.      In the etc folder, right-click hosts file, click Open, and then, when you are prompted to choose a program to open the file, click Notepad.

6.      In the hosts file, check if the

sign appears next to each

Windows Update IP address and host name entry. If not, add the

sign or delete the entire entry.

7.      Click the File menu, click Save, and then try to check for updates again.

Refer.

You may refer to this article and check if that helps.

Troubleshoot problems with installing updates: http://windows.microsoft.com/en-US/windows-8/troubleshoot-problems-installing-updates

Let us know if you need further help with any windows issue. We will be glad to help.

Windows 8

IE 10

tried fix it get error code 80072ee7

I have the same question (145)

You may encounter temporary connection-related errors [e.g., 0x80072EE7] when you use Windows Update or Microsoft Update to install updates

http://support.microsoft.com/kb/836941