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Dns lookup failed

Anonymous
2013-09-02T10:34:21+00:00

When I try and connect to the internet an error comes up saying the webpage is not available. When I troubleshoot the problem it comes up saying the DNS server is not responding. I have looked up tutorials on the internet to see if I can fix the problem that way and they actually work, but only for a short period of time (about 2 mins). These are the videos that helped me http://www.youtube.com/watch?v=q0FQzgAry0g http://www.youtube.com/watch?v=OqLDGA3j-tc but they only temporarily fix the problem. I use the server addresses they tell me to use but after about 2 mins, it switches back to the broken DNS address which is 127. 0. 0 .1. It is very frustrating and I can't seem to fix it. Any Help!?!?!??!

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2013-09-03T02:34:10+00:00

Hi RhysMelville,

Are you using wired or wireless internet?

I would suggest you to clear the DNS cache and see if that fixes the issue. Clearing the DNS cache forces DNS to query a DNS server rather than using information stored in the cache.

Follow these steps:

a.       Click the "Start" button .

b.      In the search box, type "command prompt."

c.       In the list of results, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

d.      At the command prompt, type ipconfig /flushdns

e.      Then type ipconfig /registerdns and press Enter

You may also refer to suggestion from the following link:

http://social.technet.microsoft.com/Forums/windows/en-US/eeb84518-903d-46d1-9398-80cf211878d7/windows-7-dns-server-not-responding

Hope the above information helps.

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  1. Anonymous
    2013-09-04T01:17:06+00:00

    Hi RhysMelville,

    Thank you for the reply.

    We are glad to know that issue is resolved. Please feel free to reply, in case you face any other issues with Windows in future. Thank you for contacting Windows Community.

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  2. Anonymous
    2013-09-03T10:46:06+00:00

    It is a wireless connection and this method worked! Thank you so much!

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