Share via

Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Anonymous
    2015-05-30T23:00:32+00:00

    since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

    100+ people found this answer helpful.
    0 comments No comments
Answer accepted by question author
  1. Anonymous
    2015-05-26T21:51:32+00:00

    It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

    Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

    Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

    One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

    None will try and fix anything but they should run.

    8 people found this answer helpful.
    0 comments No comments

175 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-11-03T02:55:08+00:00

    This happened to me too.  Please fix this Microsoft!  I can't even run visual studio 2012 without these freezes.  I get these freezes whenever I run certain programs (VS 2012, Starcraft II, web browsers, etc.). I re installed my video drivers and uninstalled my sound drivers but it didn't help.  It is extremely annoying and renders my pc unusable.

    My specs are:

    AMD Phenom II 1090T x6

    AMD Radeon HD 6870

    24GB DDR3 Ram (Kingston Hyper x Genesis 1600Mhz)

    ASUS Sabertooth 990FX

    HT OMEGA Striker 7.1

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2013-10-24T11:12:05+00:00

    I too faced similar problems, whole computer freeze with no mouse and keyboard input at all and will have to use the power button to shut down.

    However, after days of diagnosing, I found the reason for the freeze, my Corsair Force 240GB SSD.

    I switched it out and reinstall windows 8.1 and the freeze is gone.

    Initially I though it was the GPU, Motherboard or PSU until I reach the last test, testing the hard disc.

    Before this I was able to always force the freeze when running 3D Mark 11 and some games. It only took about 5 to 10 minutes to make the computer freeze so I thought it was the GPU. When the compute freezes by just browsing and doing light load stuff, I had my doubts and did all forms of diagnosing tricks found on forums and so forth.

    Right now my desktop is running fine with regular hard disc. Maybe Corsair's SSD sucks or Windows 8.1 screws up some settings.

    I hope this helps anyone having the same issue.

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2013-10-19T07:49:23+00:00

    At least I am not the only one, but in my case my mouse isn't even responsive.

    1 person found this answer helpful.
    0 comments No comments