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I am getting a "moon" emoticon when typing time(s) in Windows Live Mail

Anonymous
2013-10-11T14:48:24+00:00

If I want to write the word time(s) in an e-mail on Outlook, I get a picture of a moon inside the parentheses instead of the desired letter s.  How can I fix this?

Orig title: Parentheses give picture.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-15T16:55:08+00:00

    Hi Charles,

    I've replied to your message in the Private message area. Please click on "You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community to view the link.

    Thank you!

    1 person found this answer helpful.
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  1. Anonymous
    2013-10-16T06:50:57+00:00

    Hello charles\_pe,

    Thank you for the information.

    I've send you a private message. Please check.

    Regards.

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  1. Anonymous
    2013-10-13T17:33:48+00:00

    Hi Charles,

    Thanks for coming back and providing us more details in the private message area. It is possible that the emoticon was enable on your Live Mail when composing an email.

    I can help you with this issue. Here's a thing. Hold ALT+F on your keyboard then choose Option and click Email. Click the Compose tab then uncheck Convert special key strokes to emoticons and click Ok.

    Also, please be informed that the program you are using when accessing an email is still Windows Live Mail. It's just the term Hotmail (in the web) was change to Outlook.com. Nevertheless, everything we're all set on your emails on that program (WLM)

    Let us know how you like the new release.

    Thank you.

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  2. Anonymous
    2013-10-12T13:42:32+00:00

    I have sent a public message with an upload.

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  3. Anonymous
    2013-10-12T07:36:17+00:00

    Hello,

    Being in the same situation can be frustrating as you want to type in the desired letter but it doesn't give you the same result. Let me try to help you sort this out.

    When you say "on Outlook", are you referring to the Outlook mail client or the Outlook.com web interface? Let us know. We also would like to know which area are you typing the letters that gives you a picture instead of letters.

    Please refer to my private message as we will be exchanging information securely. Sign in to this forum and click the red texts saying you have a private reply.

    Thanks!

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