Canon MP600 scanning does not work, printing works fine

Hi, I had the same problem as everyone on this thread re. MP600 software and drivers.

I’m French-Canadian, so I went to the European Canon website and chose France in order to download the MP600 software, and drivers. I then chose English Canada to download them to my Operating system Windows 8.1 (x64).

I’m really making this EASY for everyone because, Instead of going through the steps I did, AFTER my downloads were done, I went back to the Europe website and found the UK site which is in English for those who only speak one language. Prior to downloading you will be able to choose any country and language you want. Follow this link: http://www.canon.co.uk/Support/Consumer\_Products/products/Fax\_\_Multifunctionals/InkJet/PIXMA\_MP\_series/PIXMA\_MP600.aspx?type=download&language=EN&os=

I hope this will resolve this issue for everyone :)

Guys,

A quick and easy trick - use the Windows 7 drivers (32-bit or 64-bit, depending on your OS)

I have a Canon MP600, downloaded the Windows 7 64-bit drivers, installed on my Windows 8 Pro 64-bit OS and hey presto! a working printing and scanning Canon MP600 multifunction device

Here are the links to the drivers I used (in case you are interested):

32-bit version: http://support-au.canon.com.au/contents/AU/EN/0900190803.html

64-bit version: http://support-au.canon.com.au/contents/AU/EN/0900220403.html

I can confirm the 64-bit windows 7 drivers work on my windows 8 pc.

I have used this trick many times before - the drivers for the previous OS usually work

Just one word of warning - don't install any 3rd-party applications. just install the drivers for your device, let Windows apps do the rest

Luke

Hi Ashwin0,

Great that you are making this effort to support me. Thanks.

I have tried your methods, but both do not seem te work.

After that, I contected the Canon helpdesk and they sent me the driver for the MP600R. It still did not work. After I contacted Canon again, they confirmed that there is no driver for a MP600 for Windows 8 (yet). Sadly.

I know it is already quite an aged printer, but it still functions well. Am I too emotional here?

Is buying a new mulrifunctional the only option?

Lennard

"Am I too emotional here?"

Basically, yes, you are.. :-) If there isn't a Windows 8 driver for the MP600 yet, there never will be..

Hi Lennar,

I appreciate your efforts to resolve the issue. I’ll definitely help you.

In order to assist you better on the issue, I would need more information on the issue:

1.       What is the make and model of the computer and printer?

2.       Have you made any changes to the computer prior to the issue?

3.       Did you try the printer on a different computer to check if it’s an issue with the computer or printer?

This issue could occur if there is a compatibility issue between the printer and the computer. Please follow the methods to resolve the issue.

Method 1: Use a troubleshooter to fix the issue:

a. Type "Troubleshooting" on the start Screen and hit enter

c. Click on “Hardware and Sound”

d. Select Hardware and devices,

e. Run the troubleshooter and restart the computer.

Method 2: Uninstall from Device Manager.

a. Type Device manager on the start page and hit “Settings”

b. Find Printers and expand it. Right click on the driver select Uninstall.

c. Restart the computer. Go to the manufacturer’s website and install the driver.

For reference:

Why isn't Windows finding my device?

http://windows.microsoft.com/en-us/windows-8/why-isnt-windows-finding-device

Please post back if you are still experiencing the issue. I will be glad to provide you with additional options.