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Memory Hard Fault Errors in Resource Monitor

Anonymous
2009-12-19T20:03:10+00:00

I have a HP Laptop HP G50 133US with 3GB memory. Bought it with VISTA and Norton 360. After auto update to Service Pack 2 boot up time was about 10 minutes. Trying to run something as simple as WORD was balky and slow. Looking for problems to slow start up I opened Task Manager to see what application might be causing the problem. Seem to be the  svchost (from memory here) I selected Performance Monitor and then Selected Resource Monitor. I was surprised to see  many thousand Hard Memory Faults as the programs accessed memory.

I went to HP Online support and got the usual stuff in reply to "slow booting" I removed everything from the start up list except the Microsoft files. Ran disk defrag (Ihave about 178 GB free). The system booted in a few minutes. Definitely improved but when I look at the Resource Monitor the memory hard faults are still there. I started NORTON 360 and again the thrashing of the disk drive and Resource Monitor showed the memory errors. I am guessing NORTON 360 is scanning all files for virsus.

I am presently running without NORTON 360. I looked at MICROSOFt Defender and it does scans at a preset time (No good on a system that is not on 24X7) but I did not see that I could select Start Up or Power Time.

Are these Hard Memory Faults true? Is this just an invalid display by Microsoft? I did find the diagnostic lof on the disk. It was from back in August when I bought the system. This log also showed the Memory Faults. So have hey always been there.

Really no reason to believe the memory is bad as everything does work.

Has anyone experience with the Resource Monitor Hard Memory Faults?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2009-12-21T14:24:27+00:00

    Test the memory. I believe that Vista has a memory tester, but I like Memtest86+ from www.memtest.org . Obviously, you have to get the program from a working machine. You will download the .iso to make a bootable cd. You will need third-party burning software to do this such as Roxio, Nero, or the free ImgBurn . Burn as an image, not as data. Then boot with the media you made (you may need to change the boot priority in your BIOS so that the optical drive is the first boot device). The test will run immediately. Let the test run for an hour or two - unless errors are seen immediately. If you get any errors, replace the RAM.


    MS-MVP - Elephant Boy Computers - Don't Panic!

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  1. Anonymous
    2012-06-19T22:47:33+00:00

    These are not memory  "errors" as the answers below would make you think.  If you go to the help section in the Resource Monitor and type in Hard Fault you will get the explanation of what is happening.

    Basically, the memory address being accessed is no longer in memory and has been moved to disk.  That's all this is saying.

    10 people found this answer helpful.
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  2. Anonymous
    2013-11-08T16:49:56+00:00

    Thanks TheGreek63,

    I see you can read the original question.  Malkeleah (2x), Mohammad \_ Imran and JesseHPLaptop replied by explaining how to fix memory errors - but that wasn't the question!

    The question was are these errors at all? - and no, they are not.

    4 people found this answer helpful.
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  3. Anonymous
    2009-12-21T02:44:18+00:00

    I have HP Laptop G50-133US Notebook with 3GB memory and 2G Intel processor.

    The Resource Monitor shows thousands of Hard Fault memory Errors under heavy disk/memory use.

    memory diagnostics show no problem.

    What are these Hard Fault Memory Errors?

    1 person found this answer helpful.
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  4. Anonymous
    2009-12-20T20:07:08+00:00

    Hi Jesse,

    Welcome to Microsoft Answers!

    Method 1

    This issue seems to be with the RAM. Hence, I would suggest you to run a memory diagnostic tool on your computer to check if there is any memory leakage.

    1.      Open Memory Diagnostics Tool by clicking the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then clicking Memory Diagnostics Tool.‌ If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2.      Choose between the two options for when to run the Memory Diagnostics Tool:

    ·         You can restart your computer and run the tool immediately.

    ·         You can restart your computer and run the tool later.

    http://windows.microsoft.com/en-us/windows-vista/How-do-I-know-if-my-computer-has-a-memory-problem

    http://technet.microsoft.com/en-us/library/cc749573(WS.10).aspx 

    Method 2

    Step 1

    Try to uninstall Norton using Norton removal tool.

    http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument&seg=hm&lg=en&ct=us

    Step 2

    Try to run Microsoft security essentials and see if it makes a difference.

    http://www.microsoft.com/Security_Essentials/

    Try these steps and let us know the response.

    Bindu S Microsoft Support

    Visit our Microsoft Answers Feedback Forumand let us know what you think

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