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Wireless Xbox 360 Controller Receiver For Windows loses connection

Anonymous
2013-05-19T21:35:22+00:00

My Wireless Xbox 360 Controller Receiver For Windows keeps losing its connection every 30 seconds.  The light rings on all connected controllers start flashing at the same time and then reconnect, sometimes in a different order, after a few seconds.

Please advise.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-17T18:41:37+00:00

    I just solved my problem with this issue. Many who had this problem say that the rumble feature was losing the battery pack connection. I noticed that when my fingers, which wrap around and touch the battery holder on the back,  would touch it it would cause my controller to shut off.

    So I merely took off the battery pack and you will see four gold connectors on the controller inside the battery cavity. They depress. So on the battery pack itself I just put three label stickers (very small ones or just cut something up) to build up the battery pack with some thickness. This causes the four gold connectors to depress deeper and now when the pack is jarred it doesn't lose connection.

    10+ people found this answer helpful.
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  2. Anonymous
    2013-11-19T03:33:21+00:00

    mine does not power off. the green light will just keep on spinning for about a minute then it will connect to the receiver again. after a while it will do the same thing. its not even turning off by itself. like usually you can just leave it on for 5 minutes and it will automatically power off and now as long as you have batteries inside it will just stay on until you remove the battery.

    2 people found this answer helpful.
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  3. Anonymous
    2013-07-18T16:05:34+00:00

    I am also having the same problem, I have tried the above steps any ideas what can be causing this? The controller is connected and works fine in game. But every 30seconds the controller disconnects flashing around in a circle and then reconnecting back again.

    What can i do to resolve this?

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  4. Anonymous
    2013-05-20T17:00:23+00:00

    The driver was re-installed.

    The batteries are new.

    How do I check if there is interference from other electronic devices?

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  5. Anonymous
    2013-05-20T15:30:28+00:00

    Hi,

    We understand how frustrating this issue can be.

    You can try reinstalling the wireless controller software and check if the issue gets resolved.

    http://www.microsoft.com/hardware/en-us/d/xbox-360-wireless-controller-for-windows

    Also check if the issue exists after replacing the batteries.

    Make sure there is no interference from other wireless electronic devices.

    For further support with the Xbox controller, you can refer to the links below.

    http://support.xbox.com/en-US/browse?product=xbox-360

    For the Xbox Support forum.

    http://forums.xbox.com/xbox_forums/xbox_support/default.aspx

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