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Error 1722.There is a problem with this windows installer package while upgrading to Windows 8.1

Anonymous
2013-10-21T13:55:35+00:00

Dear all,

i have purched one hp elitepad 900 recently.wich includes windows 8 os.unfortunetly when i am upgrating my os to 8.1 version beacuse of less memory installation has been struct.i have removed some files from windows wich is in "c" drive.now i am trying to install 8.1 version it pops up like

you have to uninstall hp protected tool,i am trying to uninstall but error message is as follows:

"Error 1722.There is a problem with this windows installer package.A program run as part of the setup did not finish as expected.contact your support personel or package vendor.action event log setup Daslprovider,4B109EDF_A027_4D54_8817_85007ACBC4E,location:..........\MS177EA.temp,

command:Create Ex "HPDASLBIOS provider" DASLB"

I would appriciate your answer.please help me out of these problem.

Thanks

Harish.M

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-25T08:21:24+00:00

    Hi Harish,

    The 1722 error message is a general installer error message. You may unregister Windows Installer, and then reregister Windows Installer

    To do this, follow these steps:

    a. Press the "Windows key + R"

    b. In the "Open" box, type"msiexec /unreg", and then press ENTER.

    c. Press the "Windows key + R" again

    d. In the "Open" box, type"msiexec /regserver", and then press ENTER.

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  2. Anonymous
    2013-10-22T07:46:42+00:00

    Hi Harish,

    From what you have mentioned, it appears that there is some issue with the Windows installer. The Windows Installer service manages the installation and removal of programs. I would suggest to try these steps and check if it helps.

    Method 1:

    I would suggest you to first run this Fix it and check. This tool automatically repairs program installation issues that could be caused due to corrupted registry keys or blocked installation. Here is the link:

    http://support.microsoft.com/mats/program_install_and_uninstall

    Method 2: Check if Windows installer service is running

    I would also suggest you to check if the Windows installer service is running correctly. To check follow these steps:

    a)      Press Windows key +R, type “services.msc” and press enter

    b)      In the services window, locate Windows Installer and check if it is running

    c)       Right click and select properties, set the startup type to automatic

    Method 3: SFC scan

    System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Refer to these steps to perform a SFC scan:

    a)      Press Windows key + X, select Command prompt (Admin) to bring up elevated command prompt

    b)      In the command prompt type the following command: “sfc/scannow” and press enter

    c)       Now, restart the computer.

    Hope this helps. Please get back to us with the status of the issue so that we can help you accordingly.

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  3. Anonymous
    2016-01-03T00:08:59+00:00

    I had the same issue, when I tried to use Microsoft fix it, its not available to windows 10, so I'm very upset

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  4. Anonymous
    2013-11-03T13:02:43+00:00

    Dear Vijay,

    I have tried with every thing which you have mentioned above but those are not working. please suggest

    me.

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