Device Driver for Linksys AE6000 installs okay on Windows 8, but not Windows 8.1

Question

Device Driver for Linksys AE6000 installs okay on Windows 8, but not Windows 8.1

Anonymous

When I attempt to install a Linksys AE6000 network adapter, I receive the following message:

Linksys AE6000

The system cannot find the file specified.

If you know the manufacturer of your device, you can visit its website and check the support section for driver software.

I've looked through the SetupAPI logs and found that it errors on netvwifibus.inf on line 43 - I believe it's referring to vwifibus.sys, but I'm not 100% certain.

Does anyone have any suggestions on how to repair a driver package or re-target it for Windows 8.1? I imagine it's probably a simple fix for Windows 8.1 compatibility. Who knows how long it may take for Linksys to update their driver package for Windows 8.1 support...

Thanks for your help!

Ben

Edit - Attaching the setupapi.dev.log:

>>> [Device Install (Hardware initiated) - USB\VID_13B1&PID_003E\0009]

>>> Section start 2013/11/03 18:13:57.174

dvi: {Build Driver List} 18:13:57.178

dvi: Searching for hardware ID(s):

dvi: usb\vid_13b1&pid_003e&rev_0100

dvi: usb\vid_13b1&pid_003e

dvi: Searching for compatible ID(s):

dvi: usb\class_ff&subclass_ff&prot_ff

dvi: usb\class_ff&subclass_ff

dvi: usb\class_ff

dvi: Created Driver Node:

dvi: HardwareID - USB\VID_13B1&PID_003E

dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\netr28ux.inf_amd64_59c43ba3751b89b0\netr28ux.inf

dvi: DevDesc - Linksys AE6000

dvi: Section - OS61_RTWLANR_7650_C1.ndi.NT

dvi: Rank - 0x00ff0001

dvi: Signer Score - INBOX

dvi: DrvDate - 05/15/2013

dvi: Version - 5.1.2.0

dvi: Created Driver Node:

dvi: HardwareID - USB\VID_13B1&PID_003E

dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\netr28ux.inf_amd64_a236079329228c73\netr28ux.inf

dvi: DevDesc - Linksys AE6000

dvi: Section - linksys_ae6000.ndi.NT

dvi: Rank - 0x00ff0001

dvi: Signer Score - WHQL

dvi: DrvDate - 01/22/2013

dvi: Version - 5.0.7.0

dvi: Created Driver Node:

dvi: HardwareID - USB\VID_13B1&PID_003E

dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\netr28ux.inf_amd64_61d3e2100c5bd87d\netr28ux.inf

dvi: DevDesc - Linksys AE6000

dvi: Section - linksys_ae6000.ndi.NT

dvi: Rank - 0x00ff0001

dvi: Signer Score - WHQL

dvi: DrvDate - 01/21/2013

dvi: Version - 5.0.7.0

dvi: {Build Driver List - exit(0x00000000)} 18:13:57.190

dvi: {DIF_SELECTBESTCOMPATDRV} 18:13:57.190

dvi: Using exported function 'NetClassInstaller' in module 'C:\WINDOWS\system32\NetCfgx.dll'.

dvi: Class installer == NetCfgx.dll,NetClassInstaller

dvi: Using exported function 'WlanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wlaninst.dll'.

dvi: CoInstaller 1 == wlaninst.dll,WlanDeviceClassCoInstaller

dvi: Using exported function 'WwanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wwaninst.dll'.

dvi: CoInstaller 2 == wwaninst.dll,WwanDeviceClassCoInstaller

dvi: CoInstaller 1: Enter 18:13:57.194

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.195

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.195

dvi: Class installer: Exit

dvi: Default installer: Enter 18:13:57.200

dvi: {Select Best Driver}

dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.

dvi: {DIF_DESTROYPRIVATEDATA} 18:13:57.200

dvi: CoInstaller 1: Enter 18:13:57.200

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.201

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.201

dvi: Class installer: Exit

dvi: {DIF_DESTROYPRIVATEDATA - exit(0x00000000)} 18:13:57.202

dvi: Selected:

dvi: Description - [Linksys AE6000]

dvi: InfFile - [c:\windows\system32\driverstore\filerepository\netr28ux.inf_amd64_59c43ba3751b89b0\netr28ux.inf]

dvi: Section - [OS61_RTWLANR_7650_C1.ndi]

dvi: {Select Best Driver - exit(0x00000000)}

dvi: Default installer: Exit

dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 18:13:57.204

ndv: {Core Device Install} 18:13:57.204

dvi: {DIF_ALLOW_INSTALL} 18:13:57.211

dvi: Using exported function 'NetClassInstaller' in module 'C:\WINDOWS\system32\NetCfgx.dll'.

dvi: Class installer == NetCfgx.dll,NetClassInstaller

dvi: Using exported function 'WlanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wlaninst.dll'.

dvi: CoInstaller 1 == wlaninst.dll,WlanDeviceClassCoInstaller

dvi: Using exported function 'WwanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wwaninst.dll'.

dvi: CoInstaller 2 == wwaninst.dll,WwanDeviceClassCoInstaller

dvi: CoInstaller 1: Enter 18:13:57.214

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.215

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.215

dvi: Class installer: Exit

dvi: Default installer: Enter 18:13:57.220

dvi: Default installer: Exit

dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 18:13:57.220

dvi: {DIF_INSTALLDEVICEFILES} 18:13:57.221

dvi: CoInstaller 1: Enter 18:13:57.221

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.222

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.222

dvi: Class installer: Exit

dvi: Default installer: Enter 18:13:57.223

dvi: Default installer: Exit

dvi: {DIF_INSTALLDEVICEFILES - exit(0x00000000)} 18:13:57.225

flq: File 'C:\WINDOWS\system32\DRIVERS\netr28ux.sys' pruned from copy.

flq: File 'C:\WINDOWS\system32\drivers\vwifibus.sys' pruned from copy.

! cpy: Drp target file 'C:\WINDOWS\system32\drivers\vwifibus.sys' is owned by TI

dvi: {DIF_REGISTER_COINSTALLERS} 18:13:57.245

dvi: CoInstaller 1: Enter 18:13:57.245

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.246

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.246

dvi: Class installer: Exit

dvi: Default installer: Enter 18:13:57.247

dvi: {DIF_DESTROYPRIVATEDATA} 18:13:57.248

dvi: CoInstaller 1: Enter 18:13:57.248

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.249

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.249

dvi: Class installer: Exit

dvi: {DIF_DESTROYPRIVATEDATA - exit(0x00000000)} 18:13:57.250

dvi: Default installer: Exit

dvi: {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 18:13:57.250

dvi: {DIF_INSTALLINTERFACES} 18:13:57.251

dvi: Using exported function 'WlanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wlaninst.dll'.

dvi: CoInstaller 1 == wlaninst.dll,WlanDeviceClassCoInstaller

dvi: Using exported function 'WwanDeviceClassCoInstaller' in module 'C:\WINDOWS\system32\wwaninst.dll'.

dvi: CoInstaller 2 == wwaninst.dll,WwanDeviceClassCoInstaller

dvi: CoInstaller 1: Enter 18:13:57.252

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.253

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.253

dvi: Class installer: Exit

dvi: Default installer: Enter 18:13:57.254

dvi: Default installer: Exit

dvi: {DIF_INSTALLINTERFACES - exit(0x00000000)} 18:13:57.254

dvi: {DIF_INSTALLDEVICE} 18:13:57.255

dvi: CoInstaller 1: Enter 18:13:57.255

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.256

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.257

dvi: {Install DEVICE}

dvi: {Writing Device Properties}

dvi: Strong Name=netr28ux.inf:573bd3b19aee970d:OS61_RTWLANR_7650_C1.ndi:5.1.2.0:usb\vid_13b1&pid_003e

dvi: {Writing Device Properties - Complete}

inf: AddService=netr28ux,2,Generic.Service,common.EventLog (netr28ux.inf line 1504)

dvi: Add Service: Created service 'netr28ux'.

inf: AddService=vwifibus,,vwifibus_Service_Inst (netvwifibus.inf line 43)

!!! dvi: Add Service: Failed to modify existing service 'vwifibus'.

!!! dvi: Error 2: The system cannot find the file specified.

!!! dvi: Error while installing services.

!!! dvi: Error 2: The system cannot find the file specified.

dvi: Deleted service 'netr28ux'.

!!! dvi: Cleaning up failed installation

!!! dvi: Error 2: The system cannot find the file specified.

dvi: {Install DEVICE exit (0x00000002)}

!!! dvi: Cleaning up failed installation (00000002)

!!! dvi: Class installer: failed(0x00000002)!

!!! dvi: Error 2: The system cannot find the file specified.

dvi: CoInstaller 1: Enter (Post Processing) 18:13:57.286

dvi: CoInstaller 1: Exit (Post Processing)

dvi: {DIF_INSTALLDEVICE - exit(0x00000002)} 18:13:57.287

!!! ndv: Error(00000002) installing device!

! ndv: Queueing up error report since device installation failed...

ndv: {Core Device Install - exit(0x00000002)} 18:13:57.299

dvi: {DIF_DESTROYPRIVATEDATA} 18:13:57.300

dvi: CoInstaller 1: Enter 18:13:57.300

dvi: CoInstaller 1: Exit

dvi: CoInstaller 2: Enter 18:13:57.301

dvi: CoInstaller 2: Exit

dvi: Class installer: Enter 18:13:57.302

dvi: Class installer: Exit

dvi: {DIF_DESTROYPRIVATEDATA - exit(0x00000000)} 18:13:57.302

<<< Section end 2013/11/03 18:13:57.331

<<< [Exit status: FAILURE(0x00000002)]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Answer 1

Unfortunately, the Linksys AE6000 Windows 8 Driver package comes with a standard Inf/Sys file driver - there is no executable in the plain driver package - This means there's nothing to run in compatibility mode.

There is another option on the Linksys website, Cisco Connect Setup Software for PC, that is an executable. I've tried to run this in Windows 8 compatibility mode, but the program simply tries to install the same driver package mentioned above, and fails with the same results.

I have also just noticed another issue with my PC - in playing with my network settings, I've noticed that my main "wired" network connection is also suffering from a strange problem. When I try to open its properties, I receive a dialog stating that there was an unexpected error. Similarly, disabling the connection also presents an odd dialog box that reads:

Error disabling connection: it is not possible to disable the connection at this time. This connection may be using one or more protocols that do not support plug-and-play, or it may have been initiated by another user or the system account.

Looking online for that issue brings up some old articles mentioning the problem on Windows XP. I plan to attempt to resolve this issue "in the hopes" that its related to the installation problem of my AE6000 network adapter.

I'll post my findings once I try and resolve the issue later tonight (when I'm at home)!

Thanks for your response Rajesh!

Answer 2

Hi Nintendo,

As you have mentioned, this could be due to the incompatibility of the “Linksys AE6000” device driver with Windows 8.1. However, we can still make this device to work on Windows 8.1. This is by installing its latest (Windows 8 Compatible) drivers in the Windows 8 compatibility mode. You may download and save the Windows 8 drivers from this link:

Linksys AE6000 Windows 8 Drivers

Note: Click on the “Download” tab on that webpage and then download the latest Windows 8 drivers for the device.

After downloading the correct driver from that link, to install it in Windows 8 compatibility mode, you may refer to this article:

***Get your apps and devices working in Windows 8***

For more information about Program Compatibility, you may also refer to these links:

***What is program compatibility?***

***Program Compatibility Assistant: Frequently asked questions***

Hope this is helpful. Please get back to us with the results.

Share via

Device Driver for Linksys AE6000 installs okay on Windows 8, but not Windows 8.1

2 answers