Hi Shailandra,
What is the make and model of the computer?
This error means the PC has successfully connected to the router, but the PC wasn't assigned a valid IP address, so you can't actually get to the Internet. It can also indicate that a valid IP address was assigned but that the PC doesn't have Internet connectivity.
For further information, refer to the section “My connection is listed as Limited” from the article.
Why can't I connect to the Internet?
http://windows.microsoft.com/en-US/windows-8/cant-connect-to-internet
Let’s try the following suggestions and check if it helps.
Method 1: Run Network troubleshooter and check.
Run the Network troubleshooter. Refer to the “Use an automated troubleshooter” section.
Why can't I connect to a network?
http://windows.microsoft.com/en-us/windows/cant-connect-to-network#1TC=windows-8
Method 2: Reset the router and check.
a) Disconnect the cable that connects the computer to the router.
b) Turn off the router.
Note: If the router does not have a power switch, disconnect the power cord to the router.
c) Reconnect the computer to the router.
d) Make sure that all network cables are securely connected.
e) Turn on (or reconnect the power cord to) the router.
f) Wait 20 seconds, and then restart your computer.
Method 3: Try resetting TCP/IP and check if it works.
a. Press “Windows Key + Q” button from the keyboard.
b. Type “Command Prompt” without quotes in the search box.
c. On the left pane, right click on the “Command Prompt” option and select “Run as Administrator”.
d. At the command prompt, copy and paste (or type) the following command and then press ENTER:
netsh int ip reset c:\resetlog.txt
Note: If you do not want to specify a directory path for the log file, use the following command:
netsh int ip reset resetlog.txt
e. Reboot the computer.
You Can also try:
Refer to the AshleyBarrett’s post replied on October 19, 2013 from the following link and check.
Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.