Share via

installing trend micro titanium antivirus + security

Anonymous
2013-11-02T12:37:01+00:00

I am having compatibility issues installing trend micro titanium antivirus + security to my laptop which has been just recently upgraded to 8.1. I have had Norton antivirus which has 2 days before it expires. please heip.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. quietman7 MVP Alumni 19,735 Reputation points Volunteer Moderator
    2013-11-02T19:08:47+00:00

    Trend Micro Titanium System Requirements

    Windows 8 (32 or 64- bit)

    Windows 7 (32 or 64 -bit)

    Windows Vista Service Pack 2 or higher (32 or 64 -bit)

    Windows XP Family Service Pack 3 or higher (32-bit only)

    There is always the option to use Windows 8 built in anti-virus. Windows 8 integrates **Windows Defender on Windows 8**, a more robust version of Windows Defender (and uses that name) for its anti-virus and anti-malware protection. Although it uses the same name, it is not the same as Defender in previous operating systems. Windows 8 Defender provides the same level of protection against malware as Microsoft Security Essentials (MSE) and uses the same virus definition updates. You may want to consider removing your current anti-virus and activating it. For more information, please read Windows Defender on Windows 8 - Introduction and FAQs.

    If a third party anti-virus came preinstalled, it most likely turned Windows Defender off (disabled) to avoid conflicts. Defender will remain disabled until the third party anti-virus has been removed and then it will need to be activated if you choose to use it instead of installing another third party anti-virus solution.

    How to activate Windows Defender in Windows 8

    How to turn Windows Defender On or Off in Windows 8

    3 people found this answer helpful.
    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-11-02T15:10:31+00:00

    Did you check to see if Trend Micro was compatible with Windows 8.1?

    You also need to uninstall Norton antivirus.

    Read the IMPORTANT NOTE about not using more than one anti-virus program in this topic:Choosing an Anti-Virus Program

    How to Uninstall Norton AntiVirus (Windows all versions)

    Norton Remove & Reinstall Tool (Windows all versions)

    I thank you very much. being new to computers I am not sure how to check if trend micro is compatible        with windows 8.1.

    1 person found this answer helpful.
    0 comments No comments
  2. quietman7 MVP Alumni 19,735 Reputation points Volunteer Moderator
    2013-11-02T12:51:30+00:00

    Did you check to see if Trend Micro was compatible with Windows 8.1?

    You also need to uninstall Norton antivirus.

    Read the IMPORTANT NOTE about not using more than one anti-virus program in this topic:Choosing an Anti-Virus Program

    How to Uninstall Norton AntiVirus (Windows all versions)

    Norton Remove & Reinstall Tool (Windows all versions)

    1 person found this answer helpful.
    0 comments No comments