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XBOX controller for pc - Analog sticks not working

Anonymous
2014-02-04T19:45:22+00:00

I bought an xbox controller this summer and have used it to play Dark Souls to great success. However, when I returned to play it after a break, I found that the game ignores the analog sticks. I've tried another game (Dustt: An Elysian Trail) and it seems to be the same issue.

When I tried to reconfigure the controller, it acknowledged the existence of all the buttons, even clicking the analog sticks worked. But in calibration, I still couldn't get them to work.

I've tried reinstalling the software and I had no luck. The sticks move without issue, so I don't think there's anything stuck there. It's just that they don't work. Any help would be appreciated!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-02-10T00:05:26+00:00

    I have tried both and still no luck. They don't register any problems at all, which makes me think it could be a hardware issue but I just had it lying on my table for some weeks and then the problems appared, which seems weird.

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  2. Anonymous
    2014-02-05T11:30:59+00:00

    Hello Grimgor,

    Welcome to Microsoft Community Forum.

    I would suggest you to try the following methods:

    Method 1:

    Try running the Automated Troubleshooting Services and check.

    http://support.microsoft.com/gp/hardware\_device\_problems

    Method 2:

    You may try uninstalling and reinstalling the drivers for Xbox controller from device manger and check if this helps.

    Steps to uninstall and reinstall the Xbox controller driver:

    1.    Click on Start button.

    2.    In the search box type devmgmt.msc and then press enter.

    3.    Select the Xbox controller device and right click on it

    4.    Now select properties.

    5.    In the properties window, under Driver tab, click on Uninstall button.

    6.    After the uninstalling the drivers restart the computer. This should automatically install proper drivers for it.

    You may also download and install the latest driver for it from manufacturer’s website.

    For more information visit http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    For further information, visit the below mentioned link:

    Xbox Forums

    http://forums.xbox.com/xbox\_forums/xbox\_support/xbox\_one\_support/f/4269.aspx?Sort=Active&PageIndex=1&ThreadSortBy=LastPost&SortOrder=Descending

    http://forums.xbox.com/

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thank you

    1 person found this answer helpful.
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  3. Anonymous
    2014-02-12T04:43:27+00:00

    Hello Grimgor,

    I apologies for the late response.

    The issue you posted would be better suited in the Xbox community.

    Please visit the link below to find a community that will offer the support you request:

    How to use the Xbox Support Forum

    http://forums.xbox.com/xbox\_forums/xbox\_support/f/2127/p/106297/509841.aspx#509841

    Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

    Thank you

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