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Receiving error: The system cannot find the file specified. C:\Windows\System32\<LANG_NAME>\mstsc.exe.MUI when I try to use Remote Desktop.

Anonymous
2009-02-25T20:35:09+00:00

Remote Desktop Error

I am using Vista Home Premium.  I used to be able to use the Remote Desktop Connection application but all of a sudden it stopped working.  When I try to run it I get this message:

_________________

The system cannot find the file specified.

C:\Windows\System32&lt;LANG_NAME>\mstsc.exe.MUI

_________________

Does anyone have a solution to this problem?  I do have this file in C:\Windows\System32\en-US... but maybe it got corrupted somehow?

Please help me.  Thanks in advance.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2009-03-02T23:24:45+00:00

Hi again,

If the CD doesn't have SP1 on it (it will say on the label) then we will need to remove it from your computer before doing the in place upgrade.

Click on Start -> Control Panel -> Programs -> View installed updates, then select Service Pack for Microsoft Windows and click **Uninstall.**Let me know if that helps.

Brent

Microsoft Answers Support Engineer

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Anonymous
2009-02-27T05:13:15+00:00

Hello,

It looks like there are a few system files that are having trouble.  Since one of them is mstsc.exe, I'd like for you to check for spyware or a virus infection first, before trying the next step.  Please refer to the sticky thread in the security forum.  The MVP's offer some great advice how to remove these problems.

http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

If all is clean, let's try a repair install to replace the problem files, and also to make sure other system files are good.

The "repair" (in-place upgrade) install will not effect your installed programs or data.  Just make sure you are already logged into your computer when you start the install.  Do not boot from the DVD.

If the installation does not start automatically when you insert the DVD, run setup.exe from your DVD drive.

  • When the Setup program starts and the Install now screen appears, click Install now.
  • Note When you receive with the Get important updates for installation message, click Go Online.
  • Click Upgrade when the Which type of installation do you want? screen appears

Please let us know if that fixes the issue for you.

Brent

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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18 additional answers

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  1. Anonymous
    2014-01-10T08:47:05+00:00

    I know this is an old thread but still.

    I had the same problem with Windows 7 x64 Proffesional with SP1 after applying english language trough Vistalizator. I've managed to solve this issue by applying updates Windows6.1-KB2592687-x64 and Windows6.1-KB2574819-v2-x64. Hope this help someone.

    Best regards

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    30+ people found this answer helpful.
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  2. Anonymous
    2014-02-03T08:44:13+00:00

    Well it helped me!

    Was stuck for days, and the first update (Windows6.1-KB2592687-x64) solved my problem.

    Thanks!

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  3. Anonymous
    2009-02-26T03:22:53+00:00

    Hello followmelevi,

    Thank you for posting to the Microsoft Answers Community Forum.

    You stated it was working and now it is not. What changed in your environment when the change occurred?

    Did you install a program or an update?

    The easiest way to get back to a state when it was working is to do a System Restore.

    Follow the KB article,

    KB 936212 - How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

    http://support.microsoft.com/kb/936212

    If you don't have a system restore point, using an elevated command prompt:

    Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

    Then type running sfc /scannow.

     This will replace any corrupt or missing system file.

    Please post again and let us know if this has helped to resolve your issue or if you need further assistance.

    Sincerely,

    Marilyn

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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