Hello,
Thank you for posting your query on Microsoft Community Forum.
I want to inform you that there are three different things of a 'Total available graphics memory' and they are listed below:
- Dedicated graphics memory - RAM physically in the graphic card. Every graphic card has it. Built-in graphics solution don't have this.
- Dedicated system memory - RAM in your system but ONLY used by the graphics solution built-in to your system (It is not applicable if you have a separate graphic card).
- Shared system memory - RAM in your system that can be used by the graphic card or built-in graphic solution and also used by your CPU.
You can change the amount of shared memory, if the BIOS allows it. You cannot change the amount dedicated system memory if you don't have a built-in graphic solution.
Dedicated video graphic memory can be changed in BIOS. It is one of the BIOS feature. I would suggest you to contact the computer manufacturer or refer to the computer manual.
If the manufacturer of your computer is HP then you can refer to the following link:
http://www8.hp.com/uk/en/support.html
Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
You may also try updating the latest BIOS updates from the manufacturer’s website and check if it helps in changing video memory.
Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
Thank you.