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So I'm having trouble with my PC freezing daily. On my monitor, my cursor freezes in one place and will not allow me to click on anything. The display remains unchanged whether I leave it for hours or a minute. Eventually, when I awake my monitor from sleep mode (after leaving on this frozen display), the monitor shows that it has no DVI signal from the tower even though I can hear that the tower fans are still active. Control-Alt-Delete has no effect (nor does it register that I am typing anything into the keyboard) nor does it recognize any command from the mouse. The only thing left for me to do is hold the power switch until the tower shuts down. Rebooting afterwards proceeds normally.
After checking the Event Viewer, I found that there is a regular WMI error logged in the Event Viewer. Going online, I found the WMI diagnostic tool provided by Microsoft and have run it. The log from running the diagnostic tool is included in the post at the very end. I believe that this is the source of my problem and, if not, I am still interested in fixing this problem with my computer. To sum up, I seem to have two problems that the WMI diagnostic tool identifies. The first type of error reports as 0x80041003; "Current user does not have permission to perform this action." That seems odd to me in that I am set up as the administrator account on my computer (the only other user account is Guest which shows as 'Off' when I check from the Control Panel). The second type of error reports as 0x80041002; "Object cannot be found."
As far as what I've done to remedy these errors, I found a similar post at http://social.technet.microsoft.com/Forums/windowsserver/en-US/df00b2e4-3bab-4b46-ad5a-95e82617a039/wmi-errors?forum=winserverNIS and I tried all the options that the moderator advised. The log that I include at the end of this post is the most recent one that I have run after exhausting all these options.
This has been happening for about 6 months now. I haven't had the money for new parts or even a new operating system subscription until now. I just wanted to check if anyone could help me with this because at this point I'm ready to repurchase/reinstall Windows and see if that fixes the problem. My machine is about 4 and 1/2 years old at this point, so it is possible that I might just need to bite the bullet and rebuild. I just want to check and see that the problem is not software before I go out to get new hardware. Thank you for your time.
21344 16:49:36 (0) ** WMIDiag v2.1 started on Friday, January 17, 2014 at 16:44.
21345 16:49:36 (0) **
21346 16:49:36 (0) ** Copyright (c) Microsoft Corporation. All rights reserved - July 2007.
21347 16:49:36 (0) **
21348 16:49:36 (0) ** This script is not supported under any Microsoft standard support program or service.
21349 16:49:36 (0) ** The script is provided AS IS without warranty of any kind. Microsoft further disclaims all
21350 16:49:36 (0) ** implied warranties including, without limitation, any implied warranties of merchantability
21351 16:49:36 (0) ** or of fitness for a particular purpose. The entire risk arising out of the use or performance
21352 16:49:36 (0) ** of the scripts and documentation remains with you. In no event shall Microsoft, its authors,
21353 16:49:36 (0) ** or anyone else involved in the creation, production, or delivery of the script be liable for
21354 16:49:36 (0) ** any damages whatsoever (including, without limitation, damages for loss of business profits,
21355 16:49:36 (0) ** business interruption, loss of business information, or other pecuniary loss) arising out of
21356 16:49:36 (0) ** the use of or inability to use the script or documentation, even if Microsoft has been advised
21357 16:49:36 (0) ** of the possibility of such damages.
21358 16:49:36 (0) **
21359 16:49:36 (0) **
21360 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21361 16:49:36 (0) ** ----------------------------------------------------- WMI REPORT: BEGIN ----------------------------------------------------------
21362 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21363 16:49:36 (0) **
21364 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21365 16:49:36 (0) ** Windows 7 - Service Pack 1 - 64-bit (7601) - User 'DALGLISH\SEAN' on computer 'DALGLISH'.
21366 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21367 16:49:36 (0) ** INFO: Environment: .................................................................................................. 1 ITEM(S)!
21368 16:49:36 (0) ** INFO: => 76 possible incorrect shutdown(s) detected on:
21369 16:49:36 (0) ** - Shutdown on 12 June 2013 19:46:45 (GMT-0).
21370 16:49:36 (0) ** - Shutdown on 18 June 2013 02:54:23 (GMT-0).
21371 16:49:36 (0) ** - Shutdown on 18 June 2013 03:38:50 (GMT-0).
21372 16:49:36 (0) ** - Shutdown on 06 July 2013 00:50:23 (GMT-0).
21373 16:49:36 (0) ** - Shutdown on 21 July 2013 02:58:42 (GMT-0).
21374 16:49:36 (0) ** - Shutdown on 23 July 2013 01:01:16 (GMT-0).
21375 16:49:36 (0) ** - Shutdown on 26 July 2013 01:38:06 (GMT-0).
21376 16:49:36 (0) ** - Shutdown on 01 August 2013 20:20:26 (GMT-0).
21377 16:49:36 (0) ** - Shutdown on 03 August 2013 21:49:49 (GMT-0).
21378 16:49:36 (0) ** - Shutdown on 04 August 2013 19:57:24 (GMT-0).
21379 16:49:36 (0) ** - Shutdown on 18 August 2013 02:27:13 (GMT-0).
21380 16:49:36 (0) ** - Shutdown on 06 September 2013 20:35:45 (GMT-0).
21381 16:49:36 (0) ** - Shutdown on 19 September 2013 05:17:21 (GMT-0).
21382 16:49:36 (0) ** - Shutdown on 22 September 2013 02:28:45 (GMT-0).
21383 16:49:36 (0) ** - Shutdown on 25 September 2013 19:46:26 (GMT-0).
21384 16:49:36 (0) ** - Shutdown on 25 September 2013 21:11:38 (GMT-0).
21385 16:49:36 (0) ** - Shutdown on 26 September 2013 19:56:20 (GMT-0).
21386 16:49:36 (0) ** - Shutdown on 26 September 2013 21:02:28 (GMT-0).
21387 16:49:36 (0) ** - Shutdown on 27 September 2013 07:35:45 (GMT-0).
21388 16:49:36 (0) ** - Shutdown on 27 September 2013 09:07:58 (GMT-0).
21389 16:49:36 (0) ** - Shutdown on 28 September 2013 02:37:01 (GMT-0).
21390 16:49:36 (0) ** - Shutdown on 29 September 2013 17:14:43 (GMT-0).
21391 16:49:36 (0) ** - Shutdown on 30 September 2013 07:26:44 (GMT-0).
21392 16:49:36 (0) ** - Shutdown on 04 October 2013 23:29:27 (GMT-0).
21393 16:49:36 (0) ** - Shutdown on 07 October 2013 17:52:50 (GMT-0).
21394 16:49:36 (0) ** - Shutdown on 07 October 2013 20:13:52 (GMT-0).
21395 16:49:36 (0) ** - Shutdown on 13 October 2013 02:46:05 (GMT-0).
21396 16:49:36 (0) ** - Shutdown on 13 October 2013 03:13:12 (GMT-0).
21397 16:49:36 (0) ** - Shutdown on 13 October 2013 05:30:45 (GMT-0).
21398 16:49:36 (0) ** - Shutdown on 14 October 2013 05:17:36 (GMT-0).
21399 16:49:36 (0) ** - Shutdown on 14 October 2013 16:37:01 (GMT-0).
21400 16:49:36 (0) ** - Shutdown on 14 October 2013 18:22:43 (GMT-0).
21401 16:49:36 (0) ** - Shutdown on 15 October 2013 03:09:33 (GMT-0).
21402 16:49:36 (0) ** - Shutdown on 15 October 2013 15:24:54 (GMT-0).
21403 16:49:36 (0) ** - Shutdown on 16 October 2013 13:36:41 (GMT-0).
21404 16:49:36 (0) ** - Shutdown on 17 October 2013 23:08:14 (GMT-0).
21405 16:49:36 (0) ** - Shutdown on 20 October 2013 18:41:23 (GMT-0).
21406 16:49:36 (0) ** - Shutdown on 21 October 2013 03:01:30 (GMT-0).
21407 16:49:36 (0) ** - Shutdown on 21 October 2013 22:49:39 (GMT-0).
21408 16:49:36 (0) ** - Shutdown on 24 October 2013 05:02:35 (GMT-0).
21409 16:49:36 (0) ** - Shutdown on 25 October 2013 01:39:07 (GMT-0).
21410 16:49:36 (0) ** - Shutdown on 25 October 2013 07:44:37 (GMT-0).
21411 16:49:36 (0) ** - Shutdown on 30 October 2013 02:34:01 (GMT-0).
21412 16:49:36 (0) ** - Shutdown on 02 November 2013 19:45:33 (GMT-0).
21413 16:49:36 (0) ** - Shutdown on 02 November 2013 20:00:30 (GMT-0).
21414 16:49:36 (0) ** - Shutdown on 03 November 2013 04:26:05 (GMT-0).
21415 16:49:36 (0) ** - Shutdown on 10 November 2013 00:23:35 (GMT-0).
21416 16:49:36 (0) ** - Shutdown on 13 November 2013 21:02:13 (GMT-0).
21417 16:49:36 (0) ** - Shutdown on 13 November 2013 21:31:27 (GMT-0).
21418 16:49:36 (0) ** - Shutdown on 16 November 2013 03:36:39 (GMT-0).
21419 16:49:36 (0) ** - Shutdown on 17 November 2013 09:30:54 (GMT-0).
21420 16:49:36 (0) ** - Shutdown on 17 November 2013 23:46:31 (GMT-0).
21421 16:49:36 (0) ** - Shutdown on 20 November 2013 03:22:01 (GMT-0).
21422 16:49:36 (0) ** - Shutdown on 22 November 2013 03:51:29 (GMT-0).
21423 16:49:36 (0) ** - Shutdown on 24 November 2013 06:03:52 (GMT-0).
21424 16:49:36 (0) ** - Shutdown on 03 December 2013 11:25:35 (GMT-0).
21425 16:49:36 (0) ** - Shutdown on 04 December 2013 00:54:17 (GMT-0).
21426 16:49:36 (0) ** - Shutdown on 08 December 2013 20:30:15 (GMT-0).
21427 16:49:36 (0) ** - Shutdown on 09 December 2013 20:55:24 (GMT-0).
21428 16:49:36 (0) ** - Shutdown on 15 December 2013 00:44:01 (GMT-0).
21429 16:49:36 (0) ** - Shutdown on 16 December 2013 18:41:52 (GMT-0).
21430 16:49:36 (0) ** - Shutdown on 23 December 2013 08:56:00 (GMT-0).
21431 16:49:36 (0) ** - Shutdown on 28 December 2013 02:22:29 (GMT-0).
21432 16:49:36 (0) ** - Shutdown on 29 December 2013 05:32:14 (GMT-0).
21433 16:49:36 (0) ** - Shutdown on 01 January 2014 20:43:42 (GMT-0).
21434 16:49:36 (0) ** - Shutdown on 02 January 2014 00:04:46 (GMT-0).
21435 16:49:36 (0) ** - Shutdown on 07 January 2014 03:14:18 (GMT-0).
21436 16:49:36 (0) ** - Shutdown on 10 January 2014 00:56:44 (GMT-0).
21437 16:49:36 (0) ** - Shutdown on 11 January 2014 00:55:09 (GMT-0).
21438 16:49:36 (0) ** - Shutdown on 12 January 2014 02:11:56 (GMT-0).
21439 16:49:36 (0) ** - Shutdown on 12 January 2014 23:27:24 (GMT-0).
21440 16:49:36 (0) ** - Shutdown on 13 January 2014 04:32:13 (GMT-0).
21441 16:49:36 (0) ** - Shutdown on 14 January 2014 22:18:32 (GMT-0).
21442 16:49:36 (0) ** - Shutdown on 14 January 2014 22:24:10 (GMT-0).
21443 16:49:36 (0) ** - Shutdown on 15 January 2014 19:01:22 (GMT-0).
21444 16:49:36 (0) ** - Shutdown on 16 January 2014 17:59:48 (GMT-0).
21445 16:49:36 (0) **
21446 16:49:36 (0) ** System drive: ....................................................................................................... C: (Disk #0 Partition #1).
21447 16:49:36 (0) ** Drive type: ......................................................................................................... IDE (ST1000DL002-9TT153 ATA Device).
21448 16:49:36 (0) ** There are no missing WMI system files: .............................................................................. OK.
21449 16:49:36 (0) ** There are no missing WMI repository files: .......................................................................... OK.
21450 16:49:36 (0) ** WMI repository state: ............................................................................................... CONSISTENT.
21451 16:49:36 (0) ** AFTER running WMIDiag:
21452 16:49:36 (0) ** The WMI repository has a size of: ................................................................................... 20 MB.
21453 16:49:36 (0) ** - Disk free space on 'C:': .......................................................................................... 746028 MB.
21454 16:49:36 (0) ** - INDEX.BTR, 4341760 bytes, 1/17/2014 4:46:00 PM
21455 16:49:36 (0) ** - MAPPING1.MAP, 50932 bytes, 1/17/2014 4:46:00 PM
21456 16:49:36 (0) ** - MAPPING2.MAP, 50932 bytes, 1/17/2014 4:07:22 PM
21457 16:49:36 (0) ** - OBJECTS.DATA, 16523264 bytes, 1/17/2014 4:46:00 PM
21458 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21459 16:49:36 (0) ** INFO: Windows Firewall status: ...................................................................................... ENABLED.
21460 16:49:36 (0) ** Windows Firewall Profile: ........................................................................................... PRIVATE.
21461 16:49:36 (0) ** Inbound connections that do not match a rule BLOCKED: ............................................................... ENABLED.
21462 16:49:36 (0) ** => This will prevent any WMI remote connectivity to this computer except
21463 16:49:36 (0) ** if the following three inbound rules are ENABLED and non-BLOCKING:
21464 16:49:36 (0) ** - 'Windows Management Instrumentation (DCOM-In)'
21465 16:49:36 (0) ** - 'Windows Management Instrumentation (WMI-In)'
21466 16:49:36 (0) ** - 'Windows Management Instrumentation (ASync-In)'
21467 16:49:36 (0) ** Verify the reported status for each of these three inbound rules below.
21468 16:49:36 (0) **
21469 16:49:36 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI)' group rule: ............................................. DISABLED.
21470 16:49:36 (0) ** => This will prevent any WMI remote connectivity to/from this machine.
21471 16:49:36 (0) ** - You can adjust the configuration by executing the following command:
21472 16:49:36 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE GROUP="Windows Management Instrumentation (WMI)" NEW ENABLE=YES'
21473 16:49:36 (0) ** Note: With this command all inbound and outbound WMI rules are activated at once!
21474 16:49:36 (0) ** You can also enable each individual rule instead of activating the group rule.
21475 16:49:36 (0) **
21476 16:49:36 (0) ** Windows Firewall 'Windows Management Instrumentation (DCOM-In)' rule: ............................................... DISABLED.
21477 16:49:36 (0) ** => This will prevent any DCOM WMI inbound connectivity to this machine.
21478 16:49:36 (0) ** Note: The rule 'Windows Management Instrumentation (DCOM-In)' rule must be ENABLED to allow incoming DCOM WMI connectivity.
21479 16:49:36 (0) ** - You can adjust the configuration of this rule by executing the following command:
21480 16:49:36 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (DCOM-In)" NEW ENABLE=YES'
21481 16:49:36 (0) **
21482 16:49:36 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI-In)' rule: ................................................ DISABLED.
21483 16:49:36 (0) ** => This will prevent any WMI inbound connectivity to this machine.
21484 16:49:36 (0) ** Note: The rule 'Windows Management Instrumentation (WMI-In)' rule must be ENABLED to allow incoming WMI connectivity.
21485 16:49:36 (0) ** - You can adjust the configuration of this rule by executing the following command:
21486 16:49:36 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (WMI-In)" NEW ENABLE=YES'
21487 16:49:36 (0) **
21488 16:49:36 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI-Out)' rule: ............................................... DISABLED.
21489 16:49:36 (0) ** => This will prevent any WMI asynchronous outbound connectivity from this machine.
21490 16:49:36 (0) ** - You can adjust the configuration of this rule by executing the following command:
21491 16:49:36 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (WMI-Out)" NEW ENABLE=YES'
21492 16:49:36 (0) **
21493 16:49:36 (0) ** Windows Firewall 'Windows Management Instrumentation (ASync-In)' rule: .............................................. DISABLED.
21494 16:49:36 (0) ** => This will prevent any WMI asynchronous inbound connectivity to this machine.
21495 16:49:36 (0) ** - You can adjust the configuration of this rule by executing the following command:
21496 16:49:36 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (ASync-In)" NEW ENABLE=YES'
21497 16:49:36 (0) **
21498 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21499 16:49:36 (0) ** DCOM Status: ........................................................................................................ OK.
21500 16:49:36 (0) ** WMI registry setup: ................................................................................................. OK.
21501 16:49:36 (0) ** INFO: WMI service has dependents: ................................................................................... 2 SERVICE(S)!
21502 16:49:36 (0) ** - Security Center (WSCSVC, StartMode='Automatic')
21503 16:49:36 (0) ** - Internet Connection Sharing (ICS) (SHAREDACCESS, StartMode='Automatic')
21504 16:49:36 (0) ** => If the WMI service is stopped, the listed service(s) will have to be stopped as well.
21505 16:49:36 (0) ** Note: If the service is marked with (*), it means that the service/application uses WMI but
21506 16:49:36 (0) ** there is no hard dependency on WMI. However, if the WMI service is stopped,
21507 16:49:36 (0) ** this can prevent the service/application to work as expected.
21508 16:49:36 (0) **
21509 16:49:36 (0) ** RPCSS service: ...................................................................................................... OK (Already started).
21510 16:49:36 (0) ** WINMGMT service: .................................................................................................... OK (Already started).
21511 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21512 16:49:36 (0) ** WMI service DCOM setup: ............................................................................................. OK.
21513 16:49:36 (0) ** WMI components DCOM registrations: .................................................................................. OK.
21514 16:49:36 (0) ** WMI ProgID registrations: ........................................................................................... OK.
21515 16:49:36 (0) ** WMI provider DCOM registrations: .................................................................................... OK.
21516 16:49:36 (0) ** WMI provider CIM registrations: ..................................................................................... OK.
21517 16:49:36 (0) ** WMI provider CLSIDs: ................................................................................................ OK.
21518 16:49:36 (0) ** WMI providers EXE/DLL availability: ................................................................................. OK.
21519 16:49:36 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21520 16:49:36 (0) ** INFO: User Account Control (UAC): ................................................................................... ENABLED.
21521 16:49:36 (0) ** => WMI tasks requiring Administrative privileges on this computer MUST run in an elevated context.
21522 16:49:36 (0) ** i.e. You can start your scripts or WMIC commands from an elevated command
21523 16:49:36 (0) ** prompt by right clicking on the 'Command Prompt' icon in the Start Menu and
21524 16:49:36 (0) ** selecting 'Run as Administrator'.
21525 16:49:36 (0) ** i.e. You can also execute the WMI scripts or WMIC commands as a task
21526 16:49:36 (0) ** in the Task Scheduler within the right security context.
21527 16:49:36 (0) **
21528 16:49:36 (0) ** INFO: Local Account Filtering: ...................................................................................... ENABLED.
21529 16:49:36 (0) ** => WMI tasks remotely accessing WMI information on this computer and requiring Administrative
21530 16:49:36 (0) ** privileges MUST use a DOMAIN account part of the Local Administrators group of this computer
21531 16:49:36 (0) ** to ensure that administrative privileges are granted. If a Local User account is used for remote
21532 16:49:36 (0) ** accesses, it will be reduced to a plain user (filtered token), even if it is part of the Local Administrators group.
21533 16:49:36 (0) **
21534 16:49:36 (0) ** Overall DCOM security status: ....................................................................................... OK.
21535 16:49:36 (0) ** Overall WMI security status: ........................................................................................ OK.
21536 16:49:36 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
21537 16:49:36 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 2.
21538 16:49:36 (0) ** - ROOT/SUBSCRIPTION, CommandLineEventConsumer.Name="BVTConsumer".
21539 16:49:36 (0) ** 'SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99'
21540 16:49:36 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
21541 16:49:36 (0) ** 'select * from MSFT_SCMEventLogEvent'
21542 16:49:36 (0) **
21543 16:49:36 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
21544 16:49:36 (1) !! ERROR: WMI MONIKER CONNECTION errors occured for the following namespaces: .......................................... 6 ERROR(S)!
21545 16:49:36 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTTPM, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21546 16:49:36 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTVOLUMEENCRYPTION, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21547 16:49:36 (0) ** - ROOT/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21548 16:49:36 (0) ** - ROOT/RSOP/USER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21549 16:49:36 (0) ** - ROOT/RSOP/COMPUTER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21550 16:49:36 (0) ** - ROOT/SERVICEMODEL, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21551 16:49:36 (0) **
21552 16:49:36 (1) !! ERROR: WMI CONNECTION errors occured for the following namespaces: .................................................. 7 ERROR(S)!
21553 16:49:36 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTTPM, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21554 16:49:36 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTVOLUMEENCRYPTION, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21555 16:49:36 (0) ** - ROOT/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21556 16:49:36 (0) ** - ROOT/RSOP/USER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21557 16:49:36 (0) ** - ROOT/RSOP/COMPUTER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21558 16:49:36 (0) ** - ROOT/SERVICEMODEL, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21559 16:49:36 (0) ** - Root/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21560 16:49:36 (0) **
21561 16:49:36 (1) !! ERROR: WMI GET operation errors reported: ........................................................................... 99 ERROR(S)!
21562 16:49:36 (0) ** - Root, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21563 16:49:36 (0) ** MOF Registration: ''
21564 16:49:36 (0) ** - ROOT/SUBSCRIPTION, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21565 16:49:36 (0) ** MOF Registration: ''
21566 16:49:36 (0) ** - ROOT/DEFAULT, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21567 16:49:36 (0) ** MOF Registration: ''
21568 16:49:36 (0) ** - ROOT/CIMV2, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21569 16:49:36 (0) ** MOF Registration: ''
21570 16:49:36 (0) ** - ROOT/CIMV2/SECURITY, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21571 16:49:36 (0) ** MOF Registration: ''
21572 16:49:36 (0) ** - ROOT/CIMV2/POWER, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21573 16:49:36 (0) ** MOF Registration: ''
21574 16:49:36 (0) ** - ROOT/CIMV2/APPLICATIONS, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21575 16:49:36 (0) ** MOF Registration: ''
21576 16:49:36 (0) ** - ROOT/CIMV2/APPLICATIONS/WINDOWSPARENTALCONTROLS, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21577 16:49:36 (0) ** MOF Registration: ''
21578 16:49:36 (0) ** - ROOT/CIMV2/APPLICATIONS/GAMES, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21579 16:49:36 (0) ** MOF Registration: ''
21580 16:49:36 (0) ** - ROOT/CLI, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21581 16:49:36 (0) ** MOF Registration: ''
21582 16:49:36 (0) ** - ROOT/NAP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21583 16:49:36 (0) ** MOF Registration: ''
21584 16:49:36 (0) ** - ROOT/INTEL_ME, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21585 16:49:36 (0) ** MOF Registration: ''
21586 16:49:36 (0) ** - ROOT/SECURITYCENTER2, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21587 16:49:36 (0) ** MOF Registration: ''
21588 16:49:36 (0) ** - ROOT/RSOP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21589 16:49:36 (0) ** MOF Registration: ''
21590 16:49:36 (0) ** - ROOT/WMI, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21591 16:49:36 (0) ** MOF Registration: ''
21592 16:49:36 (0) ** - ROOT/DIRECTORY, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21593 16:49:36 (0) ** MOF Registration: ''
21594 16:49:36 (0) ** - ROOT/DIRECTORY/LDAP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21595 16:49:36 (0) ** MOF Registration: ''
21596 16:49:36 (0) ** - ROOT/INTEROP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21597 16:49:36 (0) ** MOF Registration: ''
21598 16:49:36 (0) ** - ROOT/SECURITYCENTER, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21599 16:49:36 (0) ** MOF Registration: ''
21600 16:49:36 (0) ** - ROOT/MICROSOFT, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21601 16:49:36 (0) ** MOF Registration: ''
21602 16:49:36 (0) ** - ROOT/MICROSOFT/HOMENET, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21603 16:49:36 (0) ** MOF Registration: ''
21604 16:49:36 (0) ** - ROOT/ASPNET, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21605 16:49:36 (0) ** MOF Registration: ''
21606 16:49:36 (0) ** - Root/CIMV2, MSFT_NetInvalidDriverDependency, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21607 16:49:36 (0) ** MOF Registration: ''
21608 16:49:36 (0) ** - Root/CIMV2, Win32_OsBaselineProvider, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21609 16:49:36 (0) ** MOF Registration: ''
21610 16:49:36 (0) ** - Root/CIMV2, Win32_OsBaseline, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21611 16:49:36 (0) ** MOF Registration: ''
21612 16:49:36 (0) ** - Root/CIMV2, Win32_DriverVXD, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21613 16:49:36 (0) ** MOF Registration: ''
21614 16:49:36 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21615 16:49:36 (0) ** MOF Registration: ''
21616 16:49:36 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21617 16:49:36 (0) ** MOF Registration: ''
21618 16:49:36 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21619 16:49:36 (0) ** MOF Registration: ''
21620 16:49:36 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21621 16:49:36 (0) ** MOF Registration: ''
21622 16:49:36 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21623 16:49:36 (0) ** MOF Registration: ''
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Thank you for keeping us posted.
You may run SFC (System File Checker) scan on the computer to make sure system files are intact. The System File Checker tool (SFC.exe) scans for missing or corrupted system files and repairs them.
Refer:
How to use the System File Checker tool to troubleshoot missing or corrupted system files
http://support.microsoft.com/kb/929833/en-us
Thanks.
Thank you for the response. Haven't replied until now because I was testing to see if some of these fixes improved the performance of my PC. Unfortunately, I still have the problem with freezing and shutting down.
I ran the performance troubleshooter. The only problem it was able to diagnose was that I run too many programs at Startup. So, I chose to stop some of my programs from running at Startup until the troubleshooter no longer reported that problem. However, I still am getting freezes from which I have to cold-reboot.
As for method 2, I regularly install updates and am up-to-date. However, the problem that I reported earlier still exists. As for the optimization page, I read through it and checked to see if I have any potential problems. I do not have many programs installed that I do not use on a regular basis. My hard disk is about 25% full and I do not believe I have fragmentation issues. I am not running multiple intensive programs at the same time nor have I made any changes to the visual effects of my PC since changing the settings when I replaced my monitor back in 2011. I have 2 GB of RAM and my PC Windows Experience Index is 5.9. I regularly scan for viruses both with Malwarebytes Anti-Malware and Microsoft Security Essentials.
Attached are the newest logs run by the WMI diagnostic tool. As can be seen in the newest log, I have had about 6 new instances of this freezing problem since I last posted. Thank you for your time.
21427 19:50:32 (0) ** WMIDiag v2.1 started on Sunday, January 26, 2014 at 19:45.
21428 19:50:32 (0) **
21429 19:50:32 (0) ** Copyright (c) Microsoft Corporation. All rights reserved - July 2007.
21430 19:50:32 (0) **
21431 19:50:32 (0) ** This script is not supported under any Microsoft standard support program or service.
21432 19:50:32 (0) ** The script is provided AS IS without warranty of any kind. Microsoft further disclaims all
21433 19:50:32 (0) ** implied warranties including, without limitation, any implied warranties of merchantability
21434 19:50:32 (0) ** or of fitness for a particular purpose. The entire risk arising out of the use or performance
21435 19:50:32 (0) ** of the scripts and documentation remains with you. In no event shall Microsoft, its authors,
21436 19:50:32 (0) ** or anyone else involved in the creation, production, or delivery of the script be liable for
21437 19:50:32 (0) ** any damages whatsoever (including, without limitation, damages for loss of business profits,
21438 19:50:32 (0) ** business interruption, loss of business information, or other pecuniary loss) arising out of
21439 19:50:32 (0) ** the use of or inability to use the script or documentation, even if Microsoft has been advised
21440 19:50:32 (0) ** of the possibility of such damages.
21441 19:50:32 (0) **
21442 19:50:32 (0) **
21443 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21444 19:50:32 (0) ** ----------------------------------------------------- WMI REPORT: BEGIN ----------------------------------------------------------
21445 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21446 19:50:32 (0) **
21447 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21448 19:50:32 (0) ** Windows 7 - Service Pack 1 - 64-bit (7601) - User 'DALGLISH\SEAN' on computer 'DALGLISH'.
21449 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21450 19:50:32 (0) ** INFO: Environment: .................................................................................................. 1 ITEM(S)!
21451 19:50:32 (0) ** INFO: => 79 possible incorrect shutdown(s) detected on:
21452 19:50:32 (0) ** - Shutdown on 06 July 2013 00:50:23 (GMT-0).
21453 19:50:32 (0) ** - Shutdown on 21 July 2013 02:58:42 (GMT-0).
21454 19:50:32 (0) ** - Shutdown on 23 July 2013 01:01:16 (GMT-0).
21455 19:50:32 (0) ** - Shutdown on 26 July 2013 01:38:06 (GMT-0).
21456 19:50:32 (0) ** - Shutdown on 01 August 2013 20:20:26 (GMT-0).
21457 19:50:32 (0) ** - Shutdown on 03 August 2013 21:49:49 (GMT-0).
21458 19:50:32 (0) ** - Shutdown on 04 August 2013 19:57:24 (GMT-0).
21459 19:50:32 (0) ** - Shutdown on 18 August 2013 02:27:13 (GMT-0).
21460 19:50:32 (0) ** - Shutdown on 06 September 2013 20:35:45 (GMT-0).
21461 19:50:32 (0) ** - Shutdown on 19 September 2013 05:17:21 (GMT-0).
21462 19:50:32 (0) ** - Shutdown on 22 September 2013 02:28:45 (GMT-0).
21463 19:50:32 (0) ** - Shutdown on 25 September 2013 19:46:26 (GMT-0).
21464 19:50:32 (0) ** - Shutdown on 25 September 2013 21:11:38 (GMT-0).
21465 19:50:32 (0) ** - Shutdown on 26 September 2013 19:56:20 (GMT-0).
21466 19:50:32 (0) ** - Shutdown on 26 September 2013 21:02:28 (GMT-0).
21467 19:50:32 (0) ** - Shutdown on 27 September 2013 07:35:45 (GMT-0).
21468 19:50:32 (0) ** - Shutdown on 27 September 2013 09:07:58 (GMT-0).
21469 19:50:32 (0) ** - Shutdown on 28 September 2013 02:37:01 (GMT-0).
21470 19:50:32 (0) ** - Shutdown on 29 September 2013 17:14:43 (GMT-0).
21471 19:50:32 (0) ** - Shutdown on 30 September 2013 07:26:44 (GMT-0).
21472 19:50:32 (0) ** - Shutdown on 04 October 2013 23:29:27 (GMT-0).
21473 19:50:32 (0) ** - Shutdown on 07 October 2013 17:52:50 (GMT-0).
21474 19:50:32 (0) ** - Shutdown on 07 October 2013 20:13:52 (GMT-0).
21475 19:50:32 (0) ** - Shutdown on 13 October 2013 02:46:05 (GMT-0).
21476 19:50:32 (0) ** - Shutdown on 13 October 2013 03:13:12 (GMT-0).
21477 19:50:32 (0) ** - Shutdown on 13 October 2013 05:30:45 (GMT-0).
21478 19:50:32 (0) ** - Shutdown on 14 October 2013 05:17:36 (GMT-0).
21479 19:50:32 (0) ** - Shutdown on 14 October 2013 16:37:01 (GMT-0).
21480 19:50:32 (0) ** - Shutdown on 14 October 2013 18:22:43 (GMT-0).
21481 19:50:32 (0) ** - Shutdown on 15 October 2013 03:09:33 (GMT-0).
21482 19:50:32 (0) ** - Shutdown on 15 October 2013 15:24:54 (GMT-0).
21483 19:50:32 (0) ** - Shutdown on 16 October 2013 13:36:41 (GMT-0).
21484 19:50:32 (0) ** - Shutdown on 17 October 2013 23:08:14 (GMT-0).
21485 19:50:32 (0) ** - Shutdown on 20 October 2013 18:41:23 (GMT-0).
21486 19:50:32 (0) ** - Shutdown on 21 October 2013 03:01:30 (GMT-0).
21487 19:50:32 (0) ** - Shutdown on 21 October 2013 22:49:39 (GMT-0).
21488 19:50:32 (0) ** - Shutdown on 24 October 2013 05:02:35 (GMT-0).
21489 19:50:32 (0) ** - Shutdown on 25 October 2013 01:39:07 (GMT-0).
21490 19:50:32 (0) ** - Shutdown on 25 October 2013 07:44:37 (GMT-0).
21491 19:50:32 (0) ** - Shutdown on 30 October 2013 02:34:01 (GMT-0).
21492 19:50:32 (0) ** - Shutdown on 02 November 2013 19:45:33 (GMT-0).
21493 19:50:32 (0) ** - Shutdown on 02 November 2013 20:00:30 (GMT-0).
21494 19:50:32 (0) ** - Shutdown on 03 November 2013 04:26:05 (GMT-0).
21495 19:50:32 (0) ** - Shutdown on 10 November 2013 00:23:35 (GMT-0).
21496 19:50:32 (0) ** - Shutdown on 13 November 2013 21:02:13 (GMT-0).
21497 19:50:32 (0) ** - Shutdown on 13 November 2013 21:31:27 (GMT-0).
21498 19:50:32 (0) ** - Shutdown on 16 November 2013 03:36:39 (GMT-0).
21499 19:50:32 (0) ** - Shutdown on 17 November 2013 09:30:54 (GMT-0).
21500 19:50:32 (0) ** - Shutdown on 17 November 2013 23:46:31 (GMT-0).
21501 19:50:32 (0) ** - Shutdown on 20 November 2013 03:22:01 (GMT-0).
21502 19:50:32 (0) ** - Shutdown on 22 November 2013 03:51:29 (GMT-0).
21503 19:50:32 (0) ** - Shutdown on 24 November 2013 06:03:52 (GMT-0).
21504 19:50:32 (0) ** - Shutdown on 03 December 2013 11:25:35 (GMT-0).
21505 19:50:32 (0) ** - Shutdown on 04 December 2013 00:54:17 (GMT-0).
21506 19:50:32 (0) ** - Shutdown on 08 December 2013 20:30:15 (GMT-0).
21507 19:50:32 (0) ** - Shutdown on 09 December 2013 20:55:24 (GMT-0).
21508 19:50:32 (0) ** - Shutdown on 15 December 2013 00:44:01 (GMT-0).
21509 19:50:32 (0) ** - Shutdown on 16 December 2013 18:41:52 (GMT-0).
21510 19:50:32 (0) ** - Shutdown on 23 December 2013 08:56:00 (GMT-0).
21511 19:50:32 (0) ** - Shutdown on 28 December 2013 02:22:29 (GMT-0).
21512 19:50:32 (0) ** - Shutdown on 29 December 2013 05:32:14 (GMT-0).
21513 19:50:32 (0) ** - Shutdown on 01 January 2014 20:43:42 (GMT-0).
21514 19:50:32 (0) ** - Shutdown on 02 January 2014 00:04:46 (GMT-0).
21515 19:50:32 (0) ** - Shutdown on 07 January 2014 03:14:18 (GMT-0).
21516 19:50:32 (0) ** - Shutdown on 10 January 2014 00:56:44 (GMT-0).
21517 19:50:32 (0) ** - Shutdown on 11 January 2014 00:55:09 (GMT-0).
21518 19:50:32 (0) ** - Shutdown on 12 January 2014 02:11:56 (GMT-0).
21519 19:50:32 (0) ** - Shutdown on 12 January 2014 23:27:24 (GMT-0).
21520 19:50:32 (0) ** - Shutdown on 13 January 2014 04:32:13 (GMT-0).
21521 19:50:32 (0) ** - Shutdown on 14 January 2014 22:18:32 (GMT-0).
21522 19:50:32 (0) ** - Shutdown on 14 January 2014 22:24:10 (GMT-0).
21523 19:50:32 (0) ** - Shutdown on 15 January 2014 19:01:22 (GMT-0).
21524 19:50:32 (0) ** - Shutdown on 16 January 2014 17:59:48 (GMT-0).
21525 19:50:32 (0) ** - Shutdown on 17 January 2014 22:08:48 (GMT-0).
21526 19:50:32 (0) ** - Shutdown on 20 January 2014 20:33:25 (GMT-0).
21527 19:50:32 (0) ** - Shutdown on 21 January 2014 00:43:07 (GMT-0).
21528 19:50:32 (0) ** - Shutdown on 21 January 2014 01:09:38 (GMT-0).
21529 19:50:32 (0) ** - Shutdown on 23 January 2014 05:47:27 (GMT-0).
21530 19:50:32 (0) ** - Shutdown on 26 January 2014 23:58:37 (GMT-0).
21531 19:50:32 (0) **
21532 19:50:32 (0) ** System drive: ....................................................................................................... C: (Disk #0 Partition #1).
21533 19:50:32 (0) ** Drive type: ......................................................................................................... IDE (ST1000DL002-9TT153 ATA Device).
21534 19:50:32 (0) ** There are no missing WMI system files: .............................................................................. OK.
21535 19:50:32 (0) ** There are no missing WMI repository files: .......................................................................... OK.
21536 19:50:32 (0) ** WMI repository state: ............................................................................................... CONSISTENT.
21537 19:50:32 (0) ** AFTER running WMIDiag:
21538 19:50:32 (0) ** The WMI repository has a size of: ................................................................................... 20 MB.
21539 19:50:32 (0) ** - Disk free space on 'C:': .......................................................................................... 741496 MB.
21540 19:50:32 (0) ** - INDEX.BTR, 4341760 bytes, 1/26/2014 7:46:24 PM
21541 19:50:32 (0) ** - MAPPING1.MAP, 50932 bytes, 1/26/2014 7:03:54 PM
21542 19:50:32 (0) ** - MAPPING2.MAP, 50932 bytes, 1/26/2014 7:10:54 PM
21543 19:50:32 (0) ** - OBJECTS.DATA, 16523264 bytes, 1/26/2014 7:46:23 PM
21544 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21545 19:50:32 (0) ** INFO: Windows Firewall status: ...................................................................................... ENABLED.
21546 19:50:32 (0) ** Windows Firewall Profile: ........................................................................................... PRIVATE.
21547 19:50:32 (0) ** Inbound connections that do not match a rule BLOCKED: ............................................................... ENABLED.
21548 19:50:32 (0) ** => This will prevent any WMI remote connectivity to this computer except
21549 19:50:32 (0) ** if the following three inbound rules are ENABLED and non-BLOCKING:
21550 19:50:32 (0) ** - 'Windows Management Instrumentation (DCOM-In)'
21551 19:50:32 (0) ** - 'Windows Management Instrumentation (WMI-In)'
21552 19:50:32 (0) ** - 'Windows Management Instrumentation (ASync-In)'
21553 19:50:32 (0) ** Verify the reported status for each of these three inbound rules below.
21554 19:50:32 (0) **
21555 19:50:32 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI)' group rule: ............................................. DISABLED.
21556 19:50:32 (0) ** => This will prevent any WMI remote connectivity to/from this machine.
21557 19:50:32 (0) ** - You can adjust the configuration by executing the following command:
21558 19:50:32 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE GROUP="Windows Management Instrumentation (WMI)" NEW ENABLE=YES'
21559 19:50:32 (0) ** Note: With this command all inbound and outbound WMI rules are activated at once!
21560 19:50:32 (0) ** You can also enable each individual rule instead of activating the group rule.
21561 19:50:32 (0) **
21562 19:50:32 (0) ** Windows Firewall 'Windows Management Instrumentation (DCOM-In)' rule: ............................................... DISABLED.
21563 19:50:32 (0) ** => This will prevent any DCOM WMI inbound connectivity to this machine.
21564 19:50:32 (0) ** Note: The rule 'Windows Management Instrumentation (DCOM-In)' rule must be ENABLED to allow incoming DCOM WMI connectivity.
21565 19:50:32 (0) ** - You can adjust the configuration of this rule by executing the following command:
21566 19:50:32 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (DCOM-In)" NEW ENABLE=YES'
21567 19:50:32 (0) **
21568 19:50:32 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI-In)' rule: ................................................ DISABLED.
21569 19:50:32 (0) ** => This will prevent any WMI inbound connectivity to this machine.
21570 19:50:32 (0) ** Note: The rule 'Windows Management Instrumentation (WMI-In)' rule must be ENABLED to allow incoming WMI connectivity.
21571 19:50:32 (0) ** - You can adjust the configuration of this rule by executing the following command:
21572 19:50:32 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (WMI-In)" NEW ENABLE=YES'
21573 19:50:32 (0) **
21574 19:50:32 (0) ** Windows Firewall 'Windows Management Instrumentation (WMI-Out)' rule: ............................................... DISABLED.
21575 19:50:32 (0) ** => This will prevent any WMI asynchronous outbound connectivity from this machine.
21576 19:50:32 (0) ** - You can adjust the configuration of this rule by executing the following command:
21577 19:50:32 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (WMI-Out)" NEW ENABLE=YES'
21578 19:50:32 (0) **
21579 19:50:32 (0) ** Windows Firewall 'Windows Management Instrumentation (ASync-In)' rule: .............................................. DISABLED.
21580 19:50:32 (0) ** => This will prevent any WMI asynchronous inbound connectivity to this machine.
21581 19:50:32 (0) ** - You can adjust the configuration of this rule by executing the following command:
21582 19:50:32 (0) ** i.e. 'NETSH.EXE ADVFIREWALL FIREWALL SET RULE NAME="Windows Management Instrumentation (ASync-In)" NEW ENABLE=YES'
21583 19:50:32 (0) **
21584 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21585 19:50:32 (0) ** DCOM Status: ........................................................................................................ OK.
21586 19:50:32 (0) ** WMI registry setup: ................................................................................................. OK.
21587 19:50:32 (0) ** INFO: WMI service has dependents: ................................................................................... 2 SERVICE(S)!
21588 19:50:32 (0) ** - Security Center (WSCSVC, StartMode='Automatic')
21589 19:50:32 (0) ** - Internet Connection Sharing (ICS) (SHAREDACCESS, StartMode='Automatic')
21590 19:50:32 (0) ** => If the WMI service is stopped, the listed service(s) will have to be stopped as well.
21591 19:50:32 (0) ** Note: If the service is marked with (*), it means that the service/application uses WMI but
21592 19:50:32 (0) ** there is no hard dependency on WMI. However, if the WMI service is stopped,
21593 19:50:32 (0) ** this can prevent the service/application to work as expected.
21594 19:50:32 (0) **
21595 19:50:32 (0) ** RPCSS service: ...................................................................................................... OK (Already started).
21596 19:50:32 (0) ** WINMGMT service: .................................................................................................... OK (Already started).
21597 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21598 19:50:32 (0) ** WMI service DCOM setup: ............................................................................................. OK.
21599 19:50:32 (0) ** WMI components DCOM registrations: .................................................................................. OK.
21600 19:50:32 (0) ** WMI ProgID registrations: ........................................................................................... OK.
21601 19:50:32 (0) ** WMI provider DCOM registrations: .................................................................................... OK.
21602 19:50:32 (0) ** WMI provider CIM registrations: ..................................................................................... OK.
21603 19:50:32 (0) ** WMI provider CLSIDs: ................................................................................................ OK.
21604 19:50:32 (0) ** WMI providers EXE/DLL availability: ................................................................................. OK.
21605 19:50:32 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
21606 19:50:32 (0) ** INFO: User Account Control (UAC): ................................................................................... ENABLED.
21607 19:50:32 (0) ** => WMI tasks requiring Administrative privileges on this computer MUST run in an elevated context.
21608 19:50:32 (0) ** i.e. You can start your scripts or WMIC commands from an elevated command
21609 19:50:32 (0) ** prompt by right clicking on the 'Command Prompt' icon in the Start Menu and
21610 19:50:32 (0) ** selecting 'Run as Administrator'.
21611 19:50:32 (0) ** i.e. You can also execute the WMI scripts or WMIC commands as a task
21612 19:50:32 (0) ** in the Task Scheduler within the right security context.
21613 19:50:32 (0) **
21614 19:50:32 (0) ** INFO: Local Account Filtering: ...................................................................................... ENABLED.
21615 19:50:32 (0) ** => WMI tasks remotely accessing WMI information on this computer and requiring Administrative
21616 19:50:32 (0) ** privileges MUST use a DOMAIN account part of the Local Administrators group of this computer
21617 19:50:32 (0) ** to ensure that administrative privileges are granted. If a Local User account is used for remote
21618 19:50:32 (0) ** accesses, it will be reduced to a plain user (filtered token), even if it is part of the Local Administrators group.
21619 19:50:32 (0) **
21620 19:50:32 (0) ** Overall DCOM security status: ....................................................................................... OK.
21621 19:50:32 (0) ** Overall WMI security status: ........................................................................................ OK.
21622 19:50:32 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
21623 19:50:32 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 2.
21624 19:50:32 (0) ** - ROOT/SUBSCRIPTION, CommandLineEventConsumer.Name="BVTConsumer".
21625 19:50:32 (0) ** 'SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99'
21626 19:50:32 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
21627 19:50:32 (0) ** 'select * from MSFT_SCMEventLogEvent'
21628 19:50:32 (0) **
21629 19:50:32 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
21630 19:50:32 (1) !! ERROR: WMI MONIKER CONNECTION errors occured for the following namespaces: .......................................... 6 ERROR(S)!
21631 19:50:32 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTTPM, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21632 19:50:32 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTVOLUMEENCRYPTION, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21633 19:50:32 (0) ** - ROOT/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21634 19:50:32 (0) ** - ROOT/RSOP/USER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21635 19:50:32 (0) ** - ROOT/RSOP/COMPUTER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21636 19:50:32 (0) ** - ROOT/SERVICEMODEL, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21637 19:50:32 (0) **
21638 19:50:32 (1) !! ERROR: WMI CONNECTION errors occured for the following namespaces: .................................................. 7 ERROR(S)!
21639 19:50:32 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTTPM, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21640 19:50:32 (0) ** - ROOT/CIMV2/SECURITY/MICROSOFTVOLUMEENCRYPTION, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21641 19:50:32 (0) ** - ROOT/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21642 19:50:32 (0) ** - ROOT/RSOP/USER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21643 19:50:32 (0) ** - ROOT/RSOP/COMPUTER, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21644 19:50:32 (0) ** - ROOT/SERVICEMODEL, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21645 19:50:32 (0) ** - Root/SECURITY, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21646 19:50:32 (0) **
21647 19:50:32 (1) !! ERROR: WMI GET operation errors reported: ........................................................................... 99 ERROR(S)!
21648 19:50:32 (0) ** - Root, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21649 19:50:32 (0) ** MOF Registration: ''
21650 19:50:32 (0) ** - ROOT/SUBSCRIPTION, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21651 19:50:32 (0) ** MOF Registration: ''
21652 19:50:32 (0) ** - ROOT/DEFAULT, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21653 19:50:32 (0) ** MOF Registration: ''
21654 19:50:32 (0) ** - ROOT/CIMV2, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21655 19:50:32 (0) ** MOF Registration: ''
21656 19:50:32 (0) ** - ROOT/CIMV2/SECURITY, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21657 19:50:32 (0) ** MOF Registration: ''
21658 19:50:32 (0) ** - ROOT/CIMV2/POWER, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21659 19:50:32 (0) ** MOF Registration: ''
21660 19:50:32 (0) ** - ROOT/CIMV2/APPLICATIONS, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21661 19:50:32 (0) ** MOF Registration: ''
21662 19:50:32 (0) ** - ROOT/CIMV2/APPLICATIONS/WINDOWSPARENTALCONTROLS, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21663 19:50:32 (0) ** MOF Registration: ''
21664 19:50:32 (0) ** - ROOT/CIMV2/APPLICATIONS/GAMES, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21665 19:50:32 (0) ** MOF Registration: ''
21666 19:50:32 (0) ** - ROOT/CLI, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21667 19:50:32 (0) ** MOF Registration: ''
21668 19:50:32 (0) ** - ROOT/NAP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21669 19:50:32 (0) ** MOF Registration: ''
21670 19:50:32 (0) ** - ROOT/INTEL_ME, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21671 19:50:32 (0) ** MOF Registration: ''
21672 19:50:32 (0) ** - ROOT/SECURITYCENTER2, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21673 19:50:32 (0) ** MOF Registration: ''
21674 19:50:32 (0) ** - ROOT/RSOP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21675 19:50:32 (0) ** MOF Registration: ''
21676 19:50:32 (0) ** - ROOT/WMI, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21677 19:50:32 (0) ** MOF Registration: ''
21678 19:50:32 (0) ** - ROOT/DIRECTORY, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21679 19:50:32 (0) ** MOF Registration: ''
21680 19:50:32 (0) ** - ROOT/DIRECTORY/LDAP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21681 19:50:32 (0) ** MOF Registration: ''
21682 19:50:32 (0) ** - ROOT/INTEROP, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21683 19:50:32 (0) ** MOF Registration: ''
21684 19:50:32 (0) ** - ROOT/SECURITYCENTER, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21685 19:50:32 (0) ** MOF Registration: ''
21686 19:50:32 (0) ** - ROOT/MICROSOFT, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21687 19:50:32 (0) ** MOF Registration: ''
21688 19:50:32 (0) ** - ROOT/MICROSOFT/HOMENET, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21689 19:50:32 (0) ** MOF Registration: ''
21690 19:50:32 (0) ** - ROOT/ASPNET, __SystemSecurity, 0x80041003 - (WBEM_E_ACCESS_DENIED) Current user does not have permission to perform the action.
21691 19:50:32 (0) ** MOF Registration: ''
21692 19:50:32 (0) ** - Root/CIMV2, MSFT_NetInvalidDriverDependency, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21693 19:50:32 (0) ** MOF Registration: ''
21694 19:50:32 (0) ** - Root/CIMV2, Win32_OsBaselineProvider, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21695 19:50:32 (0) ** MOF Registration: ''
21696 19:50:32 (0) ** - Root/CIMV2, Win32_OsBaseline, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21697 19:50:32 (0) ** MOF Registration: ''
21698 19:50:32 (0) ** - Root/CIMV2, Win32_DriverVXD, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21699 19:50:32 (0) ** MOF Registration: ''
21700 19:50:32 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21701 19:50:32 (0) ** MOF Registration: ''
21702 19:50:32 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_GenericIKEandAuthIP, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21703 19:50:32 (0) ** MOF Registration: ''
21704 19:50:32 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21705 19:50:32 (0) ** MOF Registration: ''
21706 19:50:32 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21707 19:50:32 (0) ** MOF Registration: ''
21708 19:50:32 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecAuthIPv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21709 19:50:32 (0) ** MOF Registration: ''
21710 19:50:32 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecAuthIPv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21711 19:50:32 (0) ** MOF Registration: ''
21712 19:50:32 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21713 19:50:32 (0) ** MOF Registration: ''
21714 19:50:32 (0) ** - Root/CIMV2, Win32_PerfRawData_Counters_IPsecIKEv4, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
21715 19:50:32 (0) ** MOF Registration: ''
21716 19:50:32 (0) ** - Root/CIMV2, Win32_PerfFormattedData_Counters_IPsecIKEv6, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
Thank you for your reply. I believe that I set up my Sky Drive correctly. The following link should contain System Info, System Logs, and Application Logs. The report was not obtained in safe mode.
https://skydrive.live.com/redir?resid=1A05710C8F827CAA%21115
Thank you for your time.
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.
Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.
For help with Sky Drive see paragraph 9.3:
Hi,
Thank you for providing the logs.
You can try the following troubleshooting methods to fix the computer’s performance issue.
Method 1:
Run the performance troubleshooter and check the issue status. Refer the following link.
Open the Performance troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter
Method 2:
Refer to the methods mentioned in the following link.
Windows hangs or freezes
http://support.microsoft.com/kb/2681286
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
You can also refer:
Optimize Windows 7 for better performance.
http://windows.microsoft.com/en-us/windows7/Optimize-Windows-7-for-better-performance
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
Hope this helps. If you have any further queries/issues related to Windows, write to us and we will be glad to assist you further.
