Hi,
You may manually assign the default gateway and the IP address and check if it works fine. Before assigning the IP address and the Default gateway manually, make a note of the IP address on the computer. To do this open Command prompt and type ipconfig
and press enter. This will display the IP address, make a note of it.
To assign the IP address and default gateway manually, follow the steps below:
a) In system tray, right click network icon. Choose Open Network and Sharing Center.
b) Right click on Local Area Connection and click on Properties.
c) Double click Internet Protocol Version 4 (TCP/IPv4) and assign the IP address manually.
Example: Old IP address is 192.168.0.1
d) Change the IP address to 192.168.0.50
e) Let the Subnet mask and default gateway be the same.
f) Subnet mask = 255.255.255.0
g) Default gateway, usually would be 192.168.0.1 or 192.168.1.1
h) Click on Apply and Ok, restart the computer, and verify if it helps to fix the issue.