external drive showing as empty

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external drive showing as empty

Anonymous

Help -

I'm a total novice here but have got so far. My dell all in one inspiron one 2205 died on me - told that the motherboard had gone. It was running on windows 7. I've now bought an acer desktop running on windows 8.

I've removed the hard drive from the dell and popped it without touching the board at all into a 3.5 enclosure and plugged it all in to my new acer tower. But nothing is showing up.

I googled and found to press windows button and E - done that found D data and showing up as empty. Having major panic attack as think I've lost all my files.

Can anyone help and talk to me like a child as I don't speak techie!

Thanks

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Answer 1

Hi,

This issue could have occurred due to these reasons

a. If the files are hidden.

b. If the files are lost.

Let's try few steps to resolve this issue.

**Method 1:**I would suggest you to right-click on the External Hard drive and click on properties. Check the size of the drive.

Method 2:

If the isue size of the drive shows correct, I would suggest you to check if the files are hidden or not.

a. Open the External Hard drive.

b. Click on View tab.

c. Put check mark for the option Hidden items.

d. Check if it helps.

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

Answer 2

Anonymous

Hi,

Good to know that your issue is resolved. Please feel free to reply, in case if you need any further assistance or information on this issue.

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Answer 3

Anonymous

thank you so much - all found and all there - you're a life saver! |Cloud drive here I come from now on

x

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external drive showing as empty

2 additional answers