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g2mcomm.exe-Corrupt File error message

Anonymous
2014-01-28T22:02:52+00:00

In the lower right hand corner of the screen are the icons for systems checks and alerts.

Within that area there keeps appearing the following error:

"[Warning Icon] g2mcomm.exe-Corrupt File  The file or directory \users[userid]\AppData\Local\Temp\Citrix\gotometting\1133\log3c82.tmp\GoToMeeting_00.log is corrupt and unreadable.  Please run chkdsk utility.

Question:  Is this a virus as some sites online suggest?

Do I really need to run ChkDsk utility?  or is this a malware initialization of some kind?

And how do I get rid of it?  I have Kaspersky installed and it does not show any identified issues.

Thank you,

David

Original Title: g2mcomm.exe corrupt file error

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-01-29T12:54:39+00:00

    David.

    g2mcomm.exe is a component of Citrix GoToMeeting application. It seem from your post that, some of the applications files are corrupt.

    Citrix GoToMeeting

    http://www.citrix.com/products/gotomeeting.html

    I would suggest you uninstall and reinstall the application, the refer to the link below, for troubleshooting tips and instructions on how to configure the application correctly.

    http://support.citrixonline.com/en_US/GoToMeeting/help_files/GTM130015?title=Troubleshooting+GoToMeeting+with+Firewalls

    Running chkdsk as already suggested to verify that there are no corrupt sectors on your hard disk, is a good idea.

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  2. Anonymous
    2014-01-29T12:23:59+00:00

    Hello David,

    Thank you for posting your query in Microsoft Community.

    I understand that you have issues with the error prompt for g2mcomm.exe corrupt file.

    But, I need some more information on this issue to help you better.

    1. Are you referring to the icons in notification area?
    2. When do you get the error message?

    3)  Did you make any changes recently?

    In the meanwhile, Please try running Check Disk and see if that helps you in fixing the issue.

    Check your hard disk for errors in Windows 7

    http://support.microsoft.com/kb/2641432/en-us

    Important: While performing Chkdsk on the hard drive if any bad sectors are found on the hard drive when Chkdsk tries to repair that sector if any data available on that might be lost.

    Hope this helps. Otherwise, reply to this response and we will be happy to help you again.

    Thank you

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