Share via

Windows 8.1 cannot change user account control settings

Anonymous
2013-11-19T19:20:33+00:00

Hi, I have a problem with changing user account control settings in windows 8. When I go to Control panel -> user accounts, and there is Change User Account Control settings but nothing happens when I click on it. Also nothing happens when I click on "Change your account type" or "Manage another account". Just nothing happens when I click on those. I'm logged in as administrator and I also have tried the "sfc /scannow" but it did not fix it. It worked before on Windows 8 Pro but stopped working after upgrading to Windows 8.1. I have tried everything. Are there any solutions? Thanks.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

19 answers

Sort by: Most helpful
  1. Anonymous
    2014-10-14T20:01:38+00:00

    Never mind.  I found a solution finally here - http://www.thewindowsclub.com/failed-to-read-description-error-code-2

    Just for the record (I'm looking at you Microsoft), your Customer Service SUCKS!  Always has, I have never......NEVER found a solution on Microsoft's forums.  They offer plenty of advice but really it's never anything more than you can find yourself elsewhere on the website.  It is just regurgitated by a forum administrator here onto the forums, much like you would get when you call into many big organizations customer service by phone (i.e. some average Joe and not an actual technical expert, reading troubleshooting info off a screen).  And even though people always report the problem as not resolved you never hear anything back.  What a bunch of **** (and by that I mean the Microsoft "big-wigs", not the people they hire to do the forums and phone service since they are honest hard working people but the corporate jerk offs who know it is a game of numbers and only worry about the bottom line - i.e. too much money to actually pay people who know the inner workings of the product they are selling to do the troubleshooting versus the pay off (customer satisfaction).  The days of companies not having to worry about having good customer service are coming to an end and I couldn't be happier about it.

    I quite agree Microsoft never gets to the bottom of my windows problems either and inevitably have to work it out myself. Just about to try another system restore, can't change my account details, access the "store" live tiles don't work, it's driving me nuts

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2014-04-13T11:06:44+00:00

    Never mind.  I found a solution finally here - http://www.thewindowsclub.com/failed-to-read-description-error-code-2

    Just for the record (I'm looking at you Microsoft), your Customer Service SUCKS!  Always has, I have never......NEVER found a solution on Microsoft's forums.  They offer plenty of advice but really it's never anything more than you can find yourself elsewhere on the website.  It is just regurgitated by a forum administrator here onto the forums, much like you would get when you call into many big organizations customer service by phone (i.e. some average Joe and not an actual technical expert, reading troubleshooting info off a screen).  And even though people always report the problem as not resolved you never hear anything back.  What a bunch of schmucks (and by that I mean the Microsoft "big-wigs", not the people they hire to do the forums and phone service since they are honest hard working people but the corporate jerk offs who know it is a game of numbers and only worry about the bottom line - i.e. too much money to actually pay people who know the inner workings of the product they are selling to do the troubleshooting versus the pay off (customer satisfaction).  The days of companies not having to worry about having good customer service are coming to an end and I couldn't be happier about it.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2013-11-21T18:24:30+00:00

    Okay I tried disabling my avast security software but nothing still happens. Also the explorer window is flashing when I click on one of the link labels. Should I try uninstalling avast software and then try? Or could it be a registry error?

    EDIT: I found out that I also cannot uninstall programs (An error occurred while trying to uninstall [Program]. It may already have been uninstalled.)

    Now I'm pretty sure that my registry is broken.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2014-04-06T21:55:07+00:00

    Here are the System Logs, I wasn't sure which file was needed .mta or . evtx so I just linked both.  I also wasn't sure how to upload them and I didn't see any option for it, so I just put it in my Dropbox https://dl.dropboxusercontent.com/u/164459361/System%20Logs.evtx

    https://dl.dropboxusercontent.com/u/164459361/LocaleMetaData/System%20Logs\_1033.MTA

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2013-11-20T19:02:00+00:00

    Hi,

    I tried to make changes in safe mode but still nothing happens when I click on those. I also tried changing the settings with new administrator account I created but still no result.

    I am using Avast! antivirus.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments