I found the solution. You can hide any Windows Update by right-clicking on the update and then selecting "hide". After hiding the install for Version 11 Windows Update will offer to install Explorer version 10. Let it do so. Then unhide version 11 in Windows Update. Windows Update will then install that version. On my very fast (4790) PC it took around 1 hour to install. Don't know why.
Unable to install Internet Explorer 11 update. Error code: 9C59
<Original title: When attempting to update to IE11 IE 11 - Fails to Install (via Windows Update or download and run) - Error 9C59 - why this needed a new thread is beyond me>
Starting all over again (though only someone from Microsoft knows why):
Now that XP support is no longer available, I bought Win 7 32-bit Ultimate and a brand new never before used hard drive and did a clean install (OBVIOUSLY) of Win 7 32-bit Ultimate SP1
I did not (initially) intentionally try to install IE 11... it came up with 147 other updates and caused several to fail...I manually managed the updates until finally ONLY IE 11 failed, no matter what I tried (using Windows Update and by downloading and running the update executable), always with 9C59
Internet Explorer system requirements
Internet Explorer 11
If you want to run Internet Explorer 11 on your PC, here's what it takes:
A Windows 8.1 or Windows RT 8.1 PC.
I installed Windows 7 32-bit Ultimate Service Pack 1
Why on EARTH is Windows Update insisting on frustrating me by wanting to install IE11
Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
2.8 GHz dual core
RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
2 GB with 32-bit Win 7 Ultimate
Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
240 GB Hard Drive - 32 GB for install and 180 GB for files
Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
Mobile-Intel (965 Chipset) - worked fine with Direct X 9 using XP SP3
Internet access (ISP fees might apply)
I can download the IE11 install executable in about 20 seconds, assuming the server isn't overwhelmed
Why is it that after a clean original install of Win 7 32-bit Ultimate SP1 that the IE 11 update tries to force itself into the "important" category and fails miserably? Is it really so difficult (or even possible) to install IE 11 on Win 7, and if so, why then does it continue to nag me to install it? Do I really want IE when FireFox and Chrome are so much better anyway? I need to stop trying to update so this silliness will stop, but I would rather update and just live with the 9C59 error...
Obviously, I am frustrated and angry, but who wouldn't be when the manufacturer of the operating system insists on trying to install a web browser that ought not work with Win 7 32-bit Ultimate anyway?
Windows for home | Previous Windows versions | Windows update
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33 answers
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Anonymous
2014-11-23T21:55:24+00:00 -
Anonymous
2015-02-06T17:18:14+00:00 I just spent all morning on the same issue. Windows 7 Professional 32-bit. I had IE9 on it and kept getting error 9C59 when trying to upgrade to IE11. I finally got it and it was kind of an oh duh moment. I am not sure which step did the trick but here was the gist of it:
Went in to Control Panel=>Programs and Features=>View Installed Updates and removed all Internet Explorer Updates
Went in to Control Panel=>Programs and Features=>Turn Windows Features on or off and unchecked Inter Explorer
Cleaned up and removed all IE versions with "FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" at the command prompt and then rebooted.
At this point I was back at what originally came with Windows. In my case it was actually Windows 8. Don't know hot that happened.
Went in to Control Panel=>Programs and Features=>Turn Windows Features on or off and checked Inter Explorer 8 (in my case). This put IE8 back one.
Still no luck at this point going right to IE11. Still error 9C59. The magic bullet in my case was putting on IE10 first. Rebooted and went to IE11. What a pain. None of my IE updates were via Windows Update. I downloaded the offline installers for both IE10 and IE11.
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Anonymous
2015-01-13T10:46:35+00:00 Well you have done far better than I have. I am trying to re-invigorate my daughter's Hp Win 7 64 Home Premium Computer from the state of shambles she descended it into. Removing the junk, setting up proper security, installing office, fixing the Graphics, the Bluetooth, the WiFi and various other apps all took me about half a day. Another half day was spent wading through all of the anonymous Windows updates, installing them as Microsoft deigned to make them visible and then tirelessly rebooting her computer. We all know what fun that can be.
But then I arrived at the dreaded Internet Explorer. Windows Update announced that it was time to install IE 11-64. That was when all other activity in my life stopped.
The currently installed version was IE 9 64. I thought Windows Update would quickly upgrade it (as advertised :-) ). Oh dear. That was two days ago.
I got error 9C57. After an hour or so of investigation I found a troubleshooting guide that dished out a series of pre-requisites. So off I went. Three were already installed (it said) and two (it said) were irrelevant to my machine. So why did it point me there? Who cares, it's my time not Microsoft's.
The next drop of gold Microsoft handed me was to uninstall IE 9. I did. Repeated the install and then the troubleshooting steps. Same result, same waste of my time. So now I have IE 8 instead of IE 9. Don't ask, I have no idea where IE 8 came from.
Let's just remind ourselves at this point that this is a browser. Just like Chrome, Safari, Firefox etc.
With two significant exceptions.
- Their upgrades can be installed in a couple of minutes. Occasional errors occur but are easily fixable.
- IE thinks that I am an American and that I LOVE Bing with American responses to all searches and the dreaded, ubiquitous MSN as the world's only source of information, which it supplies in the form of baseball and american football results combined with the mind-numbing stupidities of Hollywood stars. Both my daughter and I are English and plan to remain so.
I have hidden all update instructions in Windows Update for IE 9 , IE 10 , and IE 11.
AAaahh. The peace that has returned to my life.
Bye bye Internet Explorer.
... oh. By the way, I updated the Malicious Software tool. It works fine, except that it STILL doesn't find and remove Internet Explorer.
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Anonymous
2014-04-26T05:48:47+00:00 If you want to run Internet Explorer 11 on your PC, here's what it takes:
A Windows 8.1 or Windows RT 8.1 PC.
I installed Windows 7 32-bit Ultimate Service Pack 1
Why on EARTH is Windows Update insisting on frustrating me by wanting to install IE11
?
Please cite the document where you read those requirements. Also, what package was given with your error code?
Did you get this one?
MS14-012: Cumulative security update for Internet Explorer: March 11, 2014
http://support.microsoft.com/kb/2925418/en-us#appliesto
And so, what is showing in IE's Help, About now? (Alt-H A)
HTH
Robert Aldwinckle
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Anonymous
2014-04-25T14:08:15+00:00 Hello,
Welcome to Microsoft Community Forum.
I understand the inconvenience that you had gone through due to this Microsoft Internet Explorer 11 update and you have already tried a number of troubleshooting steps like trying to install manually through Internet Explorer standalone package, etc. but none of them helped you enough to get this problem resolved. Please do not worry I will try my best to resolve it.
I would appreciate if you can provide us the following information to help us understand the issue better.
Which security software are you using?
I would suggest you to try the following methods:
Method 1:
Step 1:
Boot the computer in the clean boot state, to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
How to perform a clean boot in Windows: http://support.microsoft.com/kb/929135
Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.
Step 2:
Uninstall Internet Explorer 9 before you install Internet Explorer 11
To resolve this issue, you may uninstall Internet Explorer 9, restart your computer, and then install Internet Explorer 11.
To uninstall Internet Explorer 9
- Click the Start button, type Programs and Features in the search box, and then click View installed updates in the left pane.
- Under Uninstall an update, scroll down to the Microsoft Windows section.
- Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
- Click Restart now to finish the process of uninstalling Internet Explorer 9.
After your computer restarts, try to install Internet Explorer 11.
Refer the link:
Troubleshooting a failed installation of Internet Explorer 11
http://support.microsoft.com/kb/2872074/en-us
Method 2:
Run the System Update Readiness Tool (Checksur.exe) and check if it helps.
To do this, follow these steps:
- Download and run the System Update Readiness Tool.
This tool runs a one-time scan for inconsistencies that may prevent future servicing operations. For more information about how to download and run the Checksur.exe tool, click the following article number to view the article in the Microsoft Knowledge Base:
What is the System Update Readiness Tool?
http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool
Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.
Thank you