What is Pss file?

Hi Alex,

I would like to ask few questions for a better understanding of this issue.

1. What is the exact name of this file? Is the file name “PSS” or is it the file type or extension?
2. Where do you find this file on your computer?
3. What happens when you double-click on this file?
4. What is the name of the application that you have had used to record the keystrokes on the computer?
5. What are the recent changes that you have made to the computer before your started noticing this file?

Please answer these questions for a better understanding and to assist you in a better way. If you suspect any virus or other malicious software infection on the computer, then I would suggest you to boot the computer in Safe Mode with Networking and perform a complete security scan using Microsoft Safety Scanner and check the scan results.

Boot the computer in Safe Mode with Networking and Perform a Complete Security Scan

In Windows, we can start the computer in different advanced troubleshooting modes to find and fix problems on the PC. One of such troubleshooting mode is Safe Mode with Networking. Here we start Windows with a minimal set of drivers and services, including the network drivers. Please refer to the steps in this article to boot the computer in safe mode with networking:

***Windows Startup Settings (including safe mode)***

After booting the computer in Safe Mode with Networking, let us download the Microsoft Safety Scanner and perform a complete security scan on the computer.

Run Microsoft Safety Scanner and check if there are any infections on the computer.

You can download and run the Microsoft Safety Scanner from this link:

***Download Microsoft Safety Scanner***

Important: When running a scan using an anti-virus program, any data files that are infected may be cleaned by deleting the file entirely, which means there is a potential for data loss.

Please get back to us with the scan results and other relevant information.

Hi Alex,

The pss folder is used to back up the system startup configuration file, usually on the "Boot.ini", "System.ini" and the "Win.ini" but other applications can be present as well. Since, you had deleted some of the files and the apps crash while launching, there could system files missing or corrupt. I would suggest you to run SFC scan and check if it fixes the issue.

Refer to the link to run SFC scan:

Follow the steps from section "Windows 8.1 or Windows 8":

http://support.microsoft.com/kb/929833/en-us

For reference:

Refer to the link to run Modern app troubleshooter:

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Please let us know the results.

here it is

Well it's located in windows  file and I don't remember creating it I had this thing called conduit screwing everything up so i got it to erase but in the process I erased other files i cant retrieve because i cant download apps or click on anything in the metro screen because it just opens and closes so have have to surf around in old look , I have touch screen . the name of the application I used im not sure but it wasn't this computer and it was years ago but im almost sure that was the file by default it gives you to hide from others so they dont find it . im not real sure but pretty close.

when I double click it it says file empty but when I right click it it shows propertys I had to snipe the files so you can see what I see.I was looking for a file and I came across it I wasn't looking for it and I remember before I would have to dble click it and then it would open a place for a password I would enter password and I could see photos of my screen taken every 3 minutes every keystroke Every thing done on it but like I said that was a couple years ago and it was a different computer.