Share via

Program can't start because it is missing MSVCR71.dll

Anonymous
2010-07-11T18:16:37+00:00

I have Windows Office Home and Student 2007 and a 64 bit system.  When attempting to open a pdf file in Windows Live email, I received this message:  The file does not have a program associated with it for performing this action.  Please install a program or, if one is already installed, create an association in the Default Programs control panel.  The program can't start because MSVCR71.dll is missing from your computer.  Try reinstalling the program to fix this problem.  In addition, after attempting to update Adobe Reader, the update failed because of missing MSVCR71.dll.  Where and how do I obtain this missing file?

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2010-07-11T18:34:06+00:00

    You may need to reregister MSVCR71.DLL or scan and update/replace it.

    1. First use Explorer to make sure that there is a copy of MSVCR71.DLL within the c:\Windows\System32 folder. Alternately, click Start and type inmsvcr71.dll. It should be the only thing listed above. A right click, Properties should verify its location within c:\Windows\System32.
    2. Click the Start button and type cmd. Right click the cmd listing at the top of the list and Run as administrator. Provide credentials if required.
    3. To reregister the .DLL, type regsvr32 msvcr71.dll <enter>. If that solves the problem, you are done.
    4. If the problem is still there, run a System File Check from the same CMD window. Typesfc /scannow <enter>

    This will take a couple of minutes. A clean up-to-date system should report back something that looks like this:

    C:&gt;sfc /scannow

     Beginning system scan.  This process will take some time.

     Beginning verification phase of system scan.

     Verification 100% complete.

     Windows Resource Protection did not find any integrity violations.

     Could you try that and report the results?

    • If this proposed solution has resolved your issue(s), please return and mark it as Answered for others to consider.

    200+ people found this answer helpful.
    0 comments

21 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-04-15T05:17:19+00:00

    Hi there ,

    First I have used this method and somehow it worked .. but again after few months I refresh my windows and again i started getting the same error that msvcr71.dll is not working ..

    when I tried the first method and typed regsvr32 msvcr71.dll i am getting another error that it cannot find the file .. but I can see msvcr71.dll in system32 folder .. and when I am trying to use the second method its working as u have showed in ur article .. but nothing happens I am still getting the same error when I try to start my software. so please tell me what should I do again to fix this bug.

    Thanks

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2017-02-15T12:39:03+00:00

    That sounds useful but what if it is not there? I've just found it is nowhere there but in some adobe folder

    I've tried copy paste into system 32 folder but that didnt work at all - So what do I do now?

    10+ people found this answer helpful.
    0 comments
  3. Ramesh 176.1K Reputation points Volunteer Moderator
    2014-04-16T06:03:04+00:00

    Hi there ,

    First I have used this method and somehow it worked .. but again after few months I refresh my windows and again i started getting the same error that msvcr71.dll is not working ..

    when I tried the first method and typed regsvr32 msvcr71.dll i am getting another error that it cannot find the file .. but I can see msvcr71.dll in system32 folder .. and when I am trying to use the second method its working as u have showed in ur article .. but nothing happens I am still getting the same error when I try to start my software. so please tell me what should I do again to fix this bug.

    Thanks

    The file msvcr71.dll should exist in the C:\Windows\SysWOW64 directory. When running Regsvr32 use the full path as below (and use the 32-bit version of Regsvr32.exe)

    Open a Command Prompt window and type in:

    cd /d c:\windows\syswow64

    Press {ENTER}

    Regsvr32.exe C:\Windows\SysWOW64\msvcr71.dll

    (Assuming that Windows is installed in the C:\ drive. If that's not the case, change the drive letter and path accordingly.)

    OTOH, if the msvcr71.dll file is missing in the specified location, you should be able to reinstate it using the System File Checker. (REF: 

    Use the System File Checker tool to repair missing or corrupted system files)

    8 people found this answer helpful.
    0 comments
  4. Anonymous
    2012-09-11T18:30:36+00:00

    This works, but does not address the problem.

    4 people found this answer helpful.
    0 comments