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Every time I reinstall my Intel HD Graphics Driver, I get 'Input Signal Out Of Range'

Anonymous
2014-04-23T18:09:46+00:00

I tried to install Swtor, but because of my monitor (I think), I got a green box, and a message saying 'Input signal out of range'. Then, every time I turned it on I got the same message. After messing around in Safe Mode, I was able to 'fix' the issue by going into device manager and deleting the display adaptors. But with the solution, came a new problem.

As a result of this 'solution', I wasnt able to play any of my video games. I tried to reinstall the drivers using my Dell 'Drivers and Utilities' disc, but every time I tried that the 'Input Signal Out Of Range' issue happens again. Before you ask, yes I have attempted to reinstall using the tool on the Intel website, to no avail.

Can someone please help me on this, I'm stuck and I want to get back to playing video games and generally just using my computer. Thank you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-04-23T18:59:41+00:00

    The message is being generated by the monitor not Windows.

    It is indicating that the graphics card is sending a signal to the monitor is not capable of displaying. It could be the resolution (1024x768, 1920x1080) or the refresh rate (50Hz, 60Hz, 75Hz).

    In normal circumstances this would not happen because there is a protocol for the graphics card to ask the monitor what it is capable of called DDC. Either the card is not receiving the signal or the monitor is not providing it.

    In the 1st instance I would try a different lead if possible. Alternatively find the specifications of the monitor, reinstall the graphic card and in safe mode you can manually set these values to the required settings and when it reboots the card should then use those settings.

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