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How to install Microtech Scanwizard 5 v5.12?

Anonymous
2014-04-16T00:45:41+00:00

How do I install my Scan Wizard 5 v5.12 in Windows 8.1...I used the cd and it created an icon but I get a pop up saying there is no scanner connected .What is my next move?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-04-16T15:23:30+00:00

    Hi,

    To assist you further with this issue, I would like to know some information about the same.

    1. Have you connected a scanner to the computer?
    2. What are you referring by "it created an icon"? Have you tried to install the wizard?
    3. Do you get any error code or error message?

    This issue might have caused due to compatibility issues. I would suggest you try installing the scanner in compatibility mode and check if it works for you.

    Make older programs compatible with this version of Windows:

    http://windows.microsoft.com/en-us/windows-8/older-programs-compatible-version-windows

    Please reply with more information about the issue so that we can help you better.

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  2. Anonymous
    2014-04-16T17:49:11+00:00

    The scanner is a MicroTech ScanWizard 5 v5.12

    I don't think it has a driver....I punched it in @ Microtek and it said that this model does not have a driver. I am not sure about that tho. I have not tried compatabilitiy mode yet. I am at work now but I printed the instructions for when I get home. I don't think that it is in the control panel. I still have a cd that came with it and thats what I tried first. Thanks for sticking with this. Tim

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  3. Anonymous
    2014-04-16T17:22:22+00:00
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  4. Anonymous
    2014-04-16T16:45:07+00:00

    Hi Tim,

    Thank you for replying with the status of the issue.

    I would like to know some information about the issue so that we could assist you further.

    1. What is the make and model number of the scanner?
    2. Have you installed the Scanner drivers on your computer?
    3. Have you tried installing the program in compatibility mode? If yes, then what is the outcome?

    I would suggest you to check if the scanner is listed in Devices and Printers in Control Panel.

    If you have any driver software for the scanner, then try installing it in compatibility mode and check if it works for you. You may refer to the article that I have provided in my previous response.

    Please reply with the status of the issue so that we can help you resolve the issue.

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  5. Anonymous
    2014-04-16T16:23:50+00:00

    Hi.....Yes, I connected my scanner to the computer and used a cd to install it. The icon that says Scanwizard appered on my desktop. The error mesage says that thereis no scanner connected to the computer. It shows a probe thing but my scanner is not listed. It says it cannot detect a scanner. This scanner worked great with xp but now I need help. Tim

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