Microsoft Mouse and Keyboard Center doesn't recognize Sculpt Comfort Keyboard (Windows 8.1 x64)

Probably resolved, but in case anyone else comes looking...

I have the Sculpt Comfort wireless mouse and keyboard set:

https://www.microsoft.com/accessories/en-us/products/keyboards/sculpt-comfort-desktop/l3v-00001

I am using them on a laptop, and I was experiencing the same thing.   While the mouse was identified as a sculpt mouse, it was the wrong one, and the keyboard was identified as a generic wireless keyboard.   Microsoft mouse and keyboard center said there were no compatible devices on the system.

Did the whole try different usb ports and so forth and then did this to get it to work:

1.  While mouse and keyboard were connected, go to device manager and right click on the keyboard(s) and uninstall driver (and remove driver for keyboard).   Did the same for the mouse (I have a laptop so I had a mouse left over).

2.  Unplugged the wireless USB dongle.

3.  Downloaded 2.7 version of Microsoft Mouse and Keyboard Center and installed it (Said yes to "reinstall".  It comes up and says no compatible devices detected detected (since I don't have them plugged in)

4.  Plugged in the USB wireless Dongle

5. The keyboard and mouse were then identified and show up.

Don't know if that will work with a USB version and/or a desktop, but figured it would be worth noting in case someone else was searching and couldn't find a solution and came upon this thread...

Yes.  Identical keyboard in the desktop set and it works with no issues.  Had it for a couple of months now with no issues.  Note that the desktop set IS listed as supported, yet the keyboard by itself isn't.  Go figure.

Ok, but that is too bad for those who bought only the keyboard.

At least here: http://www.microsoft.com/hardware/en-us/help/windows-8/troubleshooting/mouse/supported-devices

The Sculpt Comfort Desktop is not listed either. You can see that only the Sculpt Ergonomic Desktop is listed.

But if it is working just fine for you in the program, that's ok then.

I also have the same problem. It doesn't get detected though its working fine.

Please post a screenshot of Device manager with the Human Interface Devices and Keyboards categories expanded.  It should look like the following:

Please also post a screenshot of Microsoft Mouse and Keyboard Center, opened to the keyboard section.  The Mouse and Keyboard Center should look something like mine, but with your hardware displayed.

I just bought this keyboard and have the same problem.  There is no such thing as version 2.3.  The keyboard works fine, so I'll live with it, and maybe one day MS will decide to support it.

The keyboard works, but does not appear in K &M Center, and I cannot customize it, etc. they each have a dongle that works. My problem is that this keyboard is not recognized by MS K & M Center and all the benefits that come with that software. It works in the Windows OS.