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Unable to un-install GeForce Experience

Anonymous
2014-03-28T11:27:56+00:00

Original Title: NVIDIA

                                                              ------- Windows 8.1---------

                                            ========== Nvidia GT740m=========

Problem:- Having updates for the graphics driver but cant install 'cause whenever i open the "Ge Force experience" it says unable to connect , please try again later.

I read somewhere to re install the geforce experience after uninstalling the original one.

but i cant uninstall !  --- i open programs and features and then go to Ge force experience , right click, uninstall , but nothing happens after that.... although i am able to uninstall various other applications from my PC but this.

I do not want to remove files manually because there are lot of files of nvidia itself and don't want to get into trouble by deleting the one's which i shouldn't.

How to uninstall?

Thank you.

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Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-03-29T09:29:25+00:00

    Hello,

    thank you for your detailed and quick reply.

    what i did was , i just installed the latest geforce experience from nvidia i.e version 1.8.2.0

    without deleting the original one and ran the installer. Now, when i right click on the geforce experience icon(<properties) it shows me the "date created" (...2013) and "date modified"(29 march 2014), which means i have updated the software. 

    Nvidia customer service is extremely bad! and even the community doesn't seem to help that much!

    (just questions and questions! ... rarely find answers to them)

    Thank you very much!

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  1. Anonymous
    2014-03-29T03:21:48+00:00

    Hi Varun,

    Which version GeForce Experience is presently installed on your computer?

    As you are unable to un-install GeForce Experience software, I would suggest you to follow the steps mentioned below.

    1. Press Windows key + X.
    2. Select Device Manager.
    3. Expand Display Adaptors.
    4. Right click on NVidia display card drivers and select Un-install.
    5. Note: After selecting un-install you will get the message dialog box – Confirm Device un-install. Make sure you put a check mark that says Delete the driver software for this device
    6. Click OK.
    7. Restart the computer, computer will load generic display drivers.
    8. Now go to Programs and features and check if GeForce Experience is listed under installed programs. If GeForce Experience is still listed, select it and click on Un-install and check.

    Refer the following to un-install the program: **http://windows.microsoft.com/en-ca/windows-8/uninstall-change-program**

    If you are able to successfully un-install **GeForce Experience software,**you may now re-install NVidia display card driversfrom NVidia website. Refer to the following link.

    **http://www.geforce.com/drivers**

    To install latest version of **** GeForce Experience, you may refer to the following link:

    **http://www.geforce.com/geforce-experience/download**

    Also see: https://forums.geforce.com/default/topic/546185/reverting-back-to-314-22-how-to-remove-geforce-experience-/?offset=3

    Please reply us on the status of the issue to assist further.

    20+ people found this answer helpful.
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  2. Anonymous
    2015-03-30T02:53:33+00:00

    Hi Jerry,

    I suggest you to place the computer in a Clean Boot and then try to uninstall GeForce Expierence from the above response. To place the computer in a Clean boot, please follow the below link:

    https://support.microsoft.com/kb/929135

    Note: Reset the computer back to Normal Mode once you are done with the troubleshooting by following the section "How to reset the computer to start normally after clean boot troubleshooting" from the same article.

    Please reply with the results. I will be glad to help you further.

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  3. Anonymous
    2015-03-25T19:24:59+00:00

    Hi,

    I am still unable to remove the GeForce Expierence, after applying the above following mentioned steps.

    Please help, as this program is giving me hell on my computer, crashing my comp ample times.

    My hardware is a GTX760 MSI

    Regards

    Jerry Tan

    Jerry.Tan.WK

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  4. Anonymous
    2014-04-01T01:12:46+00:00

    Hi Varun,

    Thank you for sharing the information. You are always welcome to post your questions along with your valuable suggestions in this forum.

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