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Random Windows 7 BSoDs (Kernel Data Inpage Error) and occasional 'Can't open this item....etc' errors

Anonymous
2014-03-04T21:52:55+00:00

I've had this machine for 2 years and last year, I replaced (upgraded) the graphics cars, RAM, CPU and Sata HD. I'm running win7 x64 pro.

I have been using the machine on a daily basis without any notable issues and certainly no BSoDs.

Then a few weeks ago, I started getting BSoDs which included IRQL NOT LESS etc, BAD POOL HEADER, KMODE EXCEPTION NOT HANDLED AND PAGE FAULT IN NON PAGED AREA. I made sure everything was up to date and did extensive virus and malware scans and those BSoDs disappeared.

Five days ago, I started getting KERNEL DATE IN PAGE ERRORS. Sometimes four in a row and then nothing for a day and then it would happen again. I also started having an error where I was playing a game (or in Firefox) and the application would crash to desktop and when I tried to reopen, the dialog box came up with

Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?

No other program was then accessible and my only open is to reboot at which point either the BSOD or dialog would come up again at random intervals.

These are the steps I've taken to try and stop this:

  1. Crystaldiskinfo running at startup. Disk health seems to be fine, no errors detected. Activated the error log but no problems seen in the event log (Application).
  2. Removed the four sticks of RAM and placed them back in one at a time. No change in BSoDS or dialog box.
  3. Run virus scan through AVG and Malware scans through Spybot, Superantispyware and Malwarebytes. Apart for the odd cookie... nothing.
  4. Ran sfc /scannow and everything was fine
  5. Ran Seatools for windows quick scan with no errors.
  6. Ran AVG PC Tune up, defragged, the registery and disks.
  7. Checked all drivers are up to date.
  8. Ran chkdsk. No errors.

I've tried everything I can think of. I'm wondering whether it's the HD but I would have thought thechecks would have shown at least some errors but there seems to be nothing I can see. Windows does take about 5 minutes to boot up and I'm wondering whether a reinstall would help but there wouldn't be much point if the HD is defective.

I've uploaded the latest .dmp file here: https://onedrive.live.com/redir?resid=B6A3BF410C84E77F%21116

I hope someone can help. I really don't know what to try next.

Khrys

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-03-05T16:42:17+00:00

    If it's not a driver issue then run Memtest86+: 

    This runs from a boot disk or CD and should eliminate or confirm if one or more of your memory

    sticks are bad or the SPD values (RAM Timing) in the BIOS are incorrect.

    Let it run for as long as you can: 2,4,6,8 or more hours (at least 3 full passes), if no errors by then your ram is OK.

    http://www.memtest.org/

    Memtest86+ Guide/How To's (use the .ISO to create a bootable CD)

    http://www.overclockers.com/forums/showthread.php?t=409152

    J W Stuart: http://www.pagestart.com

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  2. Anonymous
    2014-03-05T16:05:38+00:00

    KY

    A driver is most likely the issue and a clean install (which I ALWAYS recommend) should resolve it as long as you dont reinstall the same software as BSOD'S are almost always a combination of drivers not playing nice with each other.

    I do a clean install every 4 months whether I need it or not to clean out the cob webs.

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  3. Anonymous
    2014-03-05T05:57:35+00:00

    Thank you so much for the reply:) I must admit, I didn't know the verifier existed.

    If a driver is a likely culprit, then perhaps a clean re-install would be the way to go. As I mentioned in my original post, if the crashes were related to hardware, there wouldn't have been much point re-installing but if the issue is software, perhaps a fresh start would be the way to go?

    The dump file I uploaded yesterday was not the latest dump file (my mistake).

    These are the latest. Do they still indicate a memory corruption driver error?

    Thanks for taking the time to help.

    https://onedrive.live.com/redir?resid=B6A3BF410C84E77F%21154

    https://onedrive.live.com/redir?resid=B6A3BF410C84E77F%21153

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  4. Anonymous
    2014-03-04T22:25:29+00:00

    These crashes were related to memory corruption (probably caused by a driver). Please run this test to find which driver is causing the problem.

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Driver verifier (for complete directions see our wiki here)

    Co-Authored by  JMH3143

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