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LifeChat LX-6000 Audio feedback/monitor

Anonymous
2014-03-27T16:20:38+00:00

I got an LX-6000 a few days ago, and from the moment I tried to use it, as SOON as I enable the microphone to speak, I hear myself, and every single little sound on my end (breathing, coughing, ambient noises, etc). Like the mic audio is fed back through the headphones (like a monitor).

What I want to know is, is this normal? Some sort of feature? And how do I turn it off?

Before anyone asks, yes, I tried it on another computer. Yes, same thing. So what gives???

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-03-28T12:00:53+00:00

    There is nothing of help or value on the "Key Features" portion of the page, as far as configuration, settings or usage.

    I've also contacted support, who were unable to do anything but bounce me around from department to department, until I got sent to "Billing & Accounts".

    So.... I guess the answer might be to send it back and buy something else.

    1 person found this answer helpful.
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  2. Anonymous
    2014-04-02T14:28:57+00:00

    Since I can't mark my own response as an answer... now what?

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  3. Anonymous
    2014-03-29T18:19:53+00:00

    Went with a replacement from the original vendor, since Microsoft was never able (or willing) to help me in any way over the phone. If the replacement fails, I'm through with it.

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  4. Anonymous
    2014-03-29T08:17:45+00:00

    Hi,

    The issue might be with device, contact Microsoft Hardware support  to get a replacement.

    How to contact Microsoft if you have questions about your Hardware device.

    http://www.microsoft.com/hardware/en-us/support/contact-us

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  5. Anonymous
    2014-03-28T05:26:20+00:00

    Hi HugoDahl,

    Thank you for the detailed information

    Refer to the "Key Features" section from the follwing link, this might help you if the issue with device settings. I would also suggest you to refer to device manual.

    Key Features.

    http://www.microsoft.com/hardware/en-us/b/lifechat-lx-6000-for-business/7XF-00001#details

    If the issue still persists, contact Microsoft Hardware support for better help on this issue.

    How to contact Microsoft if you have questions about your Hardware device.

    http://www.microsoft.com/hardware/en-us/support/contact-us

    Hope this information helps you. Please do let us know if you need further assistance, we’ll be glad to assist you.

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